Service Desk Supervisor

YOUR ROLECEVA’s first point of contact for IT related service requests, incidents, follow up and escalations. Associate Support Engineer will provide customer service, IT support (basic troubleshooting) and account management (creation, modification and termination) to CEVA Global employees. The Global IT Service Desk will operate 24x7 including weekends...

Responsibilities:Lead a team to ensure timely resolution of technical issues.Manage service desk operations including ticket management and escalation.Provide technical guidance and mentorship to team members.Collaborate with IT teams to maintain infrastructure and systems.Analyze metrics and implement improvements for service delivery.Resolve complex...

Nityo Infotech Services Philippines is Hiring Service Desk Location: Gil Puyat Ave. Makati City Set up: Hybrid Salary: 30,000 See complete details below: Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays — At least 1 to 2 years experience in Technical Support. — Experience in any ticketing...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

HIRING – Service Desk  Job Brief:Our company is looking for a Service Desk who will act as a communications center that provides a single point of contact (SPOC) between a company, its customers, employees, and business partners. He or she will provide first level support for response and resolution of customers incident. The candidate we are looking...

The Team Leader Service Desk managers the day-to-day operations of the IT Service Desk. He/she provide support to the Unit Manager in the development and delivery of ICT Service Desk plans and programs. He/she conducts Audit within the team to ensure and promote excellent customer satisfaction.1.Manages Hardware Inventory.2.Coordinates with users, Technical...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Duties and Accountabilities:First line telephone technical support, answering support queries via phone, email, and remotely site computers.Responsible for ensuring accurate processing of new accounts and modification of employee accounts.Maintain a high degree of customer service for all support queries and adhere to all service management and client...

Nityo Infotech Services Philippines is Hiring Service Desk Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,00024x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing tool.—...

Service Desk AgentMetro Manila (Onsite)• Handle E-mails, Calls and Chat related to application issues faced by clients within SLA; and at times will handle desktop, hardware, software, access issues.• Create issue tickets by logging all pertinent information with utmost Quality and precision.• Identify the exact issue through effective probing and...

Requirements: Experience in a service desk or technical support role Strong problem-solving and communication skills Knowledge of ITIL framework and ticketing systems Familiarity with Windows, Mac OS, and common office applications Ability to work effectively in a fast-paced environment

OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset,...

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Job Summary:The Service Desk serves as the first level of IT support for all Probe users by receiving incidents and service requests through a variety of channels (such as phone, chat, email and ticketing system) and taking theappropriate steps to resolve the users' concerns. Main Responsibilities:Receive and respond to Probe users' calls, chats, emails and...

SERVICE DESK ENGINEER Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A SERVICE DESK ENGINEER?Our awesome client a company based in Australia is...

SERVICE DESK ENGINEER Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A SERVICE DESK ENGINEER?Our awesome client a company based in Australia is...

HIRING – Service Desk Job Brief:Our company is looking for a Service Desk who will act as a communications center that provides a single point of contact (SPOC) between a company, its customers, employees, and business partners. He or she will provide first level support for response and resolution of customers incident. The candidate we are looking for...