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Fresh Graduate | Customer Care Account

2 months ago


Philippines Sapient Global Services Full time

One-day hiring process Earn up to 25k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:This position involves managing customer inquiries, resolving issues, providing product/service information, and maintaining customer satisfaction. Job Responsibilities:Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.Process customer requests for account changes, upgrades, downgrades, cancellations, and refunds.Stay informed about product updates, new features, and promotions to effectively communicate these to customers.Adhere to all company policies and procedures, including call handling guidelines, privacy policies, and quality standards.WHAT CAN WE OFFER?Competitive Salary: Up to 25k PayOpportunity for rapid career growth for Top PerformersHMO with 2 free beneficiaries on Day OneShift Schedule (Day shift/Mid shift/Night shift)Pioneer, Non-voice, and Easy Accounts AvailableFree Coffee and Biscuits in the officeRetirement/Life Insurance for Qualified StaffIncentives and Signing Bonuses and other Premium Benefits for you to enjoy.Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY