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Platform Delivery Expert

2 months ago

Metro Manila, Philippines Globe Telecom Full time

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Platform Delivery Expert responsibilities include performing of technology scanning and assessment.

Ensures alignment of tech ecosystem with B2B architecture. Define and implements tech automations including system testing, incident downtime and recovery. Represent L2A in Globe and B2B wide tech initiatives DUTIES AND RESPONSIBILITIES: Align with the business strategy, ISG roadmap, Architecture and Security Standards Review and implement new capabilities from JIRA Atlassian and Salesforce Releases (Spring, Winter and Summer Releases) Identify business requirement outcomes the platform allows (OOB) Ensure that requirements are understood, developed, tested, and delivered based on specification Compliance to Process Design and building of Technical Documentation Create of complex dashboards and reporting Validate the application functionality built by developer(s) prior to promoting configuration into production Provide

Next Level Support for Ticket Resolution Manage all user access set-ups and deactivation including Software License Management and Inventory Provides and maintains the tools, processes, skills and rules for an effective and efficient handling of IT incidents with agreed ways of working with ISG team Act as B2B steward for any ISG, Data Privacy, and Enablement REQUIREMENTS: At least 3 years of experience in Software and Platform Management Similar industry (B2B) preferred but not required Proficiency with the following platforms: Salesforce JIRA Google Sheets / Excel Looker Studio / other Data Viz tools Big Query / Snowflake or similar Bachelor’s Degree in IT / Computer Science or Business Admin, Statistical Analysis, Actuarial Science is preferred but not required Certifications in ITIL Knowledge of automation tools and technologies for system testing, incident management, and disaster recovery. Proficiency in platform assessment methodologies for evaluating existing systems Technology and System Access Controls and Procedure Skills Process Mapping Data Management Strong organizational skills Knowledge of API integration techniques Experience with DevOps principles and practices Strong presentation skills to effectively communicate platform findings and recommendations

Make Your Passion Part of

Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of

Good, explore opportunities with us. Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices.

We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s

New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose In everything we do, we treat people right to create a Globe of Good.

Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired. Mission

We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.