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International Healthcare Services Supervisor
5 days ago
Job Summary
Responsible in handling the day-to-day operations of the International Healthcare Services Concierge by ensuring the needs of the international patients are being taken cared of from end to end ensuring to provide a personalized assistance and exceptional customer service.
Specific Tasks:
Handling international patient inquiries Coordination with doctors and other units for the estimated cost of procedures that is needed by the patientsAssisting in securing letter of acceptance including but not limited to emergency care, direct admission services for international health travelers from their point of origin to the hospitalAssist with travel arrangements, flights, hotel reservations and transfersAssist in setting up of appointments with doctors and proceduresArranges for interpreters, tour services as needed upon request of clientsCoordinates with medical records for the timely submission of clinical summaries and medical reports to partner international corporate accounts and to furnish the same to finance for Billing purposesPrepares necessary reports (census, utilization, etc)Document workflow and evaluates process
Requirement:
Bachelors Degree in Hospitality, Medical Tourism and or Tourism
At least 1-2 years experience in the same field us required
Excellent interpersonal and communication skills
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