L2 Service Desk | AU morning shift

Seeking a skilled L2 Service Desk Engineer to provide advanced technical support, resolve complex issues, and ensure smooth IT system operation. We are looking for a proactive and experienced professional to join our IT support team. About the Role The ideal candidate should have experience with ConnectWise PSA, Microsoft 365, SharePoint, Server...

IT Service Desk Sr. Analyst  Providing ‘Best in Class’ services to end users for issues they are facing. Supporting Healthcare users via Phone Calls/Chat/Email/Tickets. Position Requirements MUST Have have Good English Communication and Conversation Skills (Verbal and Written)  MUST have a Great Customer Handling Skills  Good Probing Skills and...

OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset,...

About the Position:Join Hellmann’s dynamic Information Technology (IT) Admin and Service Desk Team! We are seeking a creative and technically skilled IT Administration and Service Desk Specialist to support our Asia Pacific organization. Your role will be crucial in ensuring that end users can access and utilize the hardware and software they need to...

The Service Desk is the central contact point for the Operation for all IT related topics. We handle all incoming Tickets and Requests, solve those we can or dispatch it to the correct teams. The Services we mainly cover are endpoints (client computers and devices), manage user accounts and troubleshoot errors on computers, RDP sessions, applications...

Overview:The IT Service Desk Specialist is responsible for providing technical support to clients, ensuring the smooth operation of their IT systems and networks. This role involves troubleshooting technical issues, resolving hardware and software problems, and providing user support.Your priority will be to ensure timely and effective solutions in line...

IT Service Desk Sr. Analyst Providing 'Best in Class' services to end users for issues they are facing. Supporting Healthcare users via Phone Calls/Chat/Email/Tickets. Position Requirements MUST Have have Good English Communication and Conversation Skills (Verbal and Written) MUST have a Great Customer Handling Skills Good Probing Skills and demonstrated...

OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset,...

About the Position:Join Hellmann's dynamic Information Technology (IT) Admin and Service Desk Team We are seeking a creative and technically skilled IT Administration and Service Desk Specialist to support our Asia Pacific organization. Your role will be crucial in ensuring that end users can access and utilize the hardware and software they need to perform...

IT SERVICE DESK ASSOCIATEWork with the best talents in GC International Dental, a privately-owned company founded in Japan. GC specializes in dental materials for the global oral health sector with over 100 years of experience, the company has expanded worldwide and has over 600 different dental products sold in over 100 countries.Qualifications:•...

Nityo Infotech Services Philippines is Hiring Service Desk Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,00024x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing tool.—...

The Service Desk is the central contact point for the Operation for all IT related topics. We handle all incoming Tickets and Requests, solve those we can or dispatch it to the correct teams. The Services we mainly cover are endpoints (client computers and devices), manage user accounts and troubleshoot errors on computers, RDP sessions, applications...

Key Responsibilities:Provide detailed feedback to Service Desk representatives based on monitored interactions. Coach representatives on areas for improvement and best practices to enhance customer satisfaction.Analyze data and metrics to identify trends, patterns and oppotunities for improvement in customer service delivery. Generate reports and insights to...

About the Role: As a Level 2 IT Technical Support Engineer, you will handle support requests primarily through non-phone channels initially, with the possibility of future phone interactions with end users. You will be responsible for advanced desktop support, ticket triaging, and escalating issues to the Service Delivery Team as needed. Proficiency with...

Key Responsibilities:Provide detailed feedback to Service Desk representatives based on monitored interactions. Coach representatives on areas for improvement and best practices to enhance customer satisfaction.Analyze data and metrics to identify trends, patterns and oppotunities for improvement in customer service delivery. Generate reports and insights to...

A Service Desk Analyst plays a crucial role in providing technical support and assistance to users within an organization. Their primary responsibility is to address and resolve IT-related issues, inquiries, and requests from employees or users. The role involves a combination of technical expertise, strong communication skills, and a customer-centric...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 31,000 employees in over 450 offices worldwide. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company...