Customer Care Analyst

Employees in this level provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature.  Providing accurate and up-to-date information and resolution to existing / potential clients on a variety of channels, primarily in a written format...

Employees in this level provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature. Providing accurate and up-to-date information and resolution to existing / potential clients on a variety of channels, primarily in a written format (Chat)....

Tribe KYC Services NL is looking for an eager business process analysts, that can help us making our KYC processes more compliant, efficient and customer friendly. About the Tribe KYC Services  KYC Services aims to minimize the risk of ING becoming involved in money laundering, terrorist financing or other reputational risks. This includes customer...

The Retail Banking Operations in ING’s largest shared services organization (ING Hubs PH) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank safe and continuously improving on our performance and culture.We are...

The Retail Banking Operations in ING's largest shared services organization (ING Hubs PH) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank safe and continuously improving on our performance and culture.We are...

Role Description: Serves as the Sales Staff for Executive Optical branches. They are the front liners and in-charge of assisting customers. Responsibilities and Duties ensure high levels of customer satisfaction through excellent sales service. Assess customers’ needs, provide assistance and information on product features. Welcome customers to the store...

Role Description: Serves as the Sales Staff for Executive Optical branches. They are the front liners and in-charge of assisting customers. Responsibilities and Duties ensure high levels of customer satisfaction through excellent sales service. Assess customers’ needs, provide assistance and information on product features. Welcome customers to the store...

What are we looking for?We are looking for an IT Business Analyst, who likes to work in an agile environment delivering business value to the stakeholders of the Cost & Recovery/I-Care systems.Cost & Recovery is a stand-alone tool used for registering and managing the transactions surrounding the default of a customer. The system is used to process key data...

Handles calls and assists clients well on their first contactCoordinate with other departments and provide immediate solutions to client's concernsAble to construct and send emails to clients after the call if needed

Handles calls and assists clients well on their first contact Coordinate with other departments and provide immediate solutions to client's concerns Able to construct and send emails to clients after the call if needed

Handles calls and assists clients well on their first contact Coordinate with other departments and provide immediate solutions to client's concerns Able to construct and send emails to clients after the call if needed

Roles and responsibilitiesAs a Business Process Analyst (also known as Customer Journey Expert) you are part of the Product Group – within the NL Services Tribe (Customer Due Diligence). The product team consists of 3 multidisciplinary squads of 6 to 15 people, both Business Process Analysts and IT engineers. Within the area you are responsible for...

As a Customer Journey Expert (CJE) in the Lending Tribe, you will contribute to the overall strategy by ensuring that data is readily available in real-time for clients, colleagues and regulators. You will drive and potentially lead projects using your experience as a business/data analyst. You will work closely with diverse personalities across the hubs and...

As a Customer Journey Expert (CJE) in the Client servicing & reporting area, you will contribute to the overall strategy by ensuring that data is readily available in real-time for clients, colleagues and regulators. You will drive and potentially lead projects using your experience as a business/data analyst. You will work closely with diverse personalities...

As a Customer Journey Expert (CJE) assigned in the Lending Tribe, you will contribute to the overall strategy by ensuring that data is readily available in real-time for clients, colleagues and regulators. You will drive and potentially lead projects using your experience as a business/data analyst. You will work closely with diverse personalities across the...

Drake’s top client – – a network of multi-specialty medical clinic is hiring a Customer Success Officer to be part of their collaborative team in Makati City. Core functions: The Customer Success Officer is expected to manage customer queries and complaints. He/ She will also be asked to process orders, modifications, and escalate complaints across...

Drake’s top client – – a network of multi-specialty medical clinic is hiring a Customer Success Officer to be part of their collaborative team in Makati City. Core functions: The Customer Success Officer is expected to manage customer queries and complaints. He/ She will also be asked to process orders, modifications, and escalate complaints across...

Drake’s top client – – a network of multi-specialty medical clinic is hiring a Customer Success Officer to be part of their collaborative team in Makati City. Core functions: The Customer Success Officer is expected to manage customer queries and complaints. He/ She will also be asked to process orders, modifications, and escalate complaints across...

Tribe KYC Services NL is looking for an eager business process analysts, that can help us making our KYC processes more compliant, efficient and customer friendly. About the Tribe KYC Services KYC Services aims to minimize the risk of ING becoming involved in money laundering, terrorist financing or other reputational risks. This includes customer...

Position ResponsibilitiesThe Research Analyst is responsible for conducting research on public sector business opportunities in support of Deltek's government contracting intelligence platform, GovWin IQ. The Research Analyst provides account management over a select set of states and localities for which the analyst will utilize primary and secondary...