Operations Officer

2 months ago


Makati, Philippines ING Full time

The Settlements Analyst primarily deliver processing and support services to ING Customer Operations and its third-party Brokers in Residential and Commercial mortgages, variations, credit administration, savings applications, securities, reconciliations, payments and settlements. They carry out clerical activities, data processing, Customer validation, reporting and account maintenance. They must be honest, prudent and act responsibly because they play an integral role in contributing to ING Customer Operations’ success.

Key accountabilities:

  • Uphold IBSS Manila’s service delivery guidelines ensuring that all Mortgage Settlements processing is completed and processed within the agreed timeframes as well as quality requirements.
  • Assist stakeholders in ING Australia in the finalization of approvals when all outstanding conditions and requirements have been met in accordance with bank policy and procedure.
  • Provide outstanding customer service to stakeholders in ING Australia which will impact ING

    Customers, Credit Assessors and Brokers (especially with enquiries).

    • Consistently meet SLAs and internal KPIs to achieve operational excellence in mortgages, variations, settlements, savings, daily Banking, processing, reconciliations or payments; and
    • Comply with all ING policies and procedures (especially ING’s Know Your Customer [KYC], fraud prevention, regulatory compliance and risk) to avoid unacceptable operational risk.

      The Mortgage Application Team operates within a responsibility of providing streamlined, globally consistent, accurate and efficient processing and support services through a scalable team located in ING Hubs PH. Savings and Mortgage Application Team members ensure stakeholder needs are met whilst conveying the broader strategy of trust, accuracy, consistency and simplification.


  • Operations Officer

    2 weeks ago


    Makati City, National Capital Region, Philippines Eight Arms Agency, Inc Full time

    Operations Officer Responsibilities:Reporting to the Chief Operating Officer about company processes and procedures.Developing company policies and ensuring compliance.Improving business functionality to align with core business objectives.Planning and managing projects and contributing to product innovation.Tracking operational costs toward maintaining...

  • Operations Officer

    2 weeks ago


    Makati City, National Capital Region, Philippines Bank of the Philippine Islands (BPI) Full time

    The Operations Officer ensures the performance of the necessary activities and reports to manage non-performing loans, and accounts under Items in Litigation through sending demand letters, settlement negotiation, and timely referral for field collection and/or legal action (annulment, HLURB, corporate rehabilitation case) of non-performing loans)Major...


  • Makati City, National Capital Region, Philippines Michael Page Full time

    About Our Client Our client is a privately owned BPO / Outsourcing provider that is currently expanding it's operations. Job Description The Chief Operating Officer will be based in Manila and will be able & willing to travel domestically and internationally, especially in the short term as new sites are opened.Other key initiatives:Working with the CEO &...

  • Operations Officer

    2 weeks ago


    Makati City, National Capital Region, Philippines MedGrocer Full time

    Opportunity Expired MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a...


  • Makati City, National Capital Region, Philippines Shell Business Operations Full time

    Job Purpose This role is responsible in performing day to day operational requirements for Upstream Joint Venture Accounting (JVA) Latin America for Shell Operated and Non- Operated JV assets, with the following primary accountabilities:Ensure cash calls are within the approved budget and appropriately booked in the rightful cost element,Ensuring that cash...


  • Makati City, National Capital Region, Philippines Digital Consulting PH Full time

    Work Set up: TBD Work Shift: Monday to Friday, 12:00 AM - 9:00 AM PHTThe Chief Operating Officer (COO) is a key member of the senior management team, responsible for overseeing the daily operations of the company. The COO ensures that the business operations are efficient and effective, aligning all processes and activities with the company's strategic...


  • Makati City, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full time

    The company is the world's leading classical music record label.JOB DESCRIPTIONIT Strategy and IT Organization1. Devise and establish IT strategies, policies, plans and systems to support the overall goals set by senior management and international business owners2. Define the Manila IT organization structure, roles and responsibilities, and job...


  • Makati City, National Capital Region, Philippines Shell Business Operations Full time

    Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell's business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our...


  • Makati City, National Capital Region, Philippines Shell Business Operations Full time

    Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell's business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our...


  • Makati City, Philippines Shell Business Operations Full time

    Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell’s business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our...


  • Makati City, Philippines Shell Business Operations Full time

    Job Purpose Being part of a team of Credit Analysts, who undertake all regular (often daily) Credit Activities including: Credit Assessments, performing robust quantitative and qualitative analysis of the counterparties Shell trades with to confirm and recommend Credit Ratings, Credit Limits and terms.  Regular Credit Operations, an important part of the...


  • Makati City, Philippines Shell Business Operations Full time

    Job Purpose Being part of a team of Credit Analysts, who undertake all regular (often daily) Credit Activities including: Credit Assessments, performing robust quantitative and qualitative analysis of the counterparties Shell trades with to confirm and recommend Credit Ratings, Credit Limits and terms.Regular Credit Operations, an important part of the...


  • Makati City, National Capital Region, Philippines Shell Business Operations Full time

    Job Purpose Being part of a team of Credit Analysts, who undertake all regular (often daily) Credit Activities including:Credit Assessments, performing robust quantitative and qualitative analysis of the counterparties Shell trades with to confirm and recommend Credit Ratings, Credit Limits and terms. Regular Credit Operations, an important part of the...


  • Makati City, National Capital Region, Philippines MaxiLife Full time

    The role will be directly reporting to the Finance Operations Manager and is responsible for supporting the day-to-day execution of the processes, including the processing of invoices, claims payout, conducting of regular account reconciliation and preparation of management reports. Additionally, he/she will support in carrying out cross functional...

  • Operations OJT

    2 months ago


    Makati, Philippines Procurement and Supply Institute of Asia Full time

    We are seeking a highly motivated Operations Intern to join our team. As an Operations Intern, you will have the opportunity to gain hands-on experience in various projects, including the PASIA Global Warehouse Assessment and Certification (PGWAC) program, logistics management, and process improvement initiatives. You will work closely with our team of...


  • Makati City, National Capital Region, Philippines AXA Group Full time

    Working autonomous in close coordination with process owners in managing Operations customer communications inventory of letter and email templates, SMS canned messages and other correspondences triggered by customer transactions and interactions.Conduct regular compliance to ensure team members are utilizing only reviewed and approved letter and email...


  • Makati City, National Capital Region, Philippines AXA Group Full time

    Working autonomous in close coordination with process owners in managing Operations customer communications inventory of letter and email templates, SMS canned messages and other correspondences triggered by customer transactions and interactions.Conduct regular compliance to ensure team members are utilizing only reviewed and approved letter and email...

  • Procurement Officer

    3 weeks ago


    Makati, Philippines SecureNet Inc. Full time

    *Graduate of Business Administration major in Operations Management, Supply Chain Management, Accounting, or a similar field preferred;*Knowledgeable to procure devices for FDAS, CCTV, Tel & Data System, Intercom, PA System, Procure Pipes, Fittings, Hangers & Accessories*Proficiency in Microsoft Office and purchasing software*Has 2 - 4 yrs experience as...

  • Procurement Officer

    3 weeks ago


    Makati, Philippines SecureNet Inc. Full time

    *Graduate of Business Administration major in Operations Management, Supply Chain Management, Accounting, or a similar field preferred; *Knowledgeable to procure devices for FDAS, CCTV, Tel & Data System, Intercom, PA System, Procure Pipes, Fittings, Hangers & Accessories *Proficiency in Microsoft Office and purchasing software *Has 2 - 4 yrs experience as...

  • Procurement Officer

    5 days ago


    Makati, Philippines SecureNet Inc. Full time

    *Graduate of Business Administration major in Operations Management, Supply Chain Management, Accounting, or a similar field preferred; *Knowledgeable to procure devices for FDAS, CCTV, Tel & Data System, Intercom, PA System, Procure Pipes, Fittings, Hangers & Accessories *Proficiency in Microsoft Office and purchasing software *Has 2 - 4 yrs experience as...