Quality Assurance Manager

3 weeks ago


Metro Manila, Philippines Barhead Solutions Inc. Full time

Responsibilities:

Acts as the resource manager of Quality Assurance (QA) AnalystsManages and mentors Quality Assurance (QA) AnalystsMonitors and consolidates key performance results.Provides feedback and coaching on performance/customer satisfaction survey results.Assesses, manages and communicates the training, competency and development needs of Quality Assurance (QA) Analysts.Conducts training and orientation to new team members.Facilitates job shadowing activities to help onboard new team members or build the competencies of the existing team members.Develops deep knowledge and expertise on company products and services.Develops and manages QA and consulting best practices and standards.Supports the functional team in preparing client demos and presentations.Collaborates with functional and delivery leads in planning/estimating QA activities in projects and work assignments.Works on projects and leads the work of other Quality Assurance (QA) AnalystsDevelop and maintain QA documents such as test plans, test scenarios, and test casesPrepare test data and manage testing environmentExecute functional tests, regression tests, and data testsReport bugs, track defects, and resolve issues with the developersAssists in the enforcement of project deadlines and schedules.Performs other duties as assigned from time to time.

Qualifications:

At least 15 years Quality Assurance experience At least 6 years experience in leading or managing a team of QA AnalystsA solid understanding of quality SDLC and Modern Test Methodologies focusing on testing web applicationsKnowledge of process improvement methodologies (ex. CMMI, ISO, ITIL, etc) is an advantageExperience with automated testing tools and defect-tracking tools (ex. JIRA) Bachelor's degree or equivalent, preferably in Computer Science/IT/Business ManagementExperience working in an IT consulting organization or environmentGood verbal and written English communication skillsExperience with different project methodologies (Agile, waterfall, et al.)Experience in working in a global environment, delivering service to global clientsMust be willing to travel and be amenable to changes in work shift/location, as needed on a per project basis

 



  • Manila, National Capital Region, Philippines Barhead Solutions Inc. Full time

    Responsibilities:Acts as the resource manager of Quality Assurance (QA) AnalystsManages and mentors Quality Assurance (QA) AnalystsMonitors and consolidates key performance results.Provides feedback and coaching on performance/customer satisfaction survey results.Assesses, manages and communicates the training, competency and development needs of Quality...


  • Metro Manila, Philippines Prime Certification and Inspection Asia Pacific Inc. Full time

    Prime Certification and Inspection Asia Pacific Inc. is looking for Quality Assurance Officer The Prime Certification and Inspection Asia Pacific Inc. a subsidiary of Prime Certification and Inspection LLC in Dubai, United Arab Emirates and the only recognized Halal Certification Body of ESMA in the Philippines. Prime is accredited by Emirates...


  • Metro Manila, Philippines Somnomed Philippines Inc. Full time

    This hands-on position will oversee the practical and technical work necessary to ensure that the Central Production Facility (CPF) complies with all relevant and applicable medical device standards and regulations, strong leadership and team skills will be important in guiding and aligning the internal teams. The successful candidate must have an excellent...


  • Metro Manila, Philippines Datawords Group Full time

    Come and join a growing and dynamic IT company located in both great cities in the Philippines - Makati & Cebu  Office Location: Cebu Business Park, Cebu City, Philippines  Reporting to: Senior QA Specialist Quality Assurance Intern The Quality Assurance Intern is in charge of audit/QA tasks, monthly alerts, and digital updates such as website and social...

  • IT Service Desk

    3 months ago


    Metro Manila, Philippines Wipro Philippines Inc. Full time

    Key Responsibilities: Monitor and Evaluate Customer Service interactions to ensure adherence to quality standards, policies and procedures.Provide detailed feedback to customer service representatives based on monitored interactions. Coach representatives on areas for improvement and best practices to enhance customer satisfaction.Analyze data and metrics...


  • Manila, National Capital Region, Philippines Team OnGround Inc. Full time

    OVERVIEWTeam OnGround Integrated is looking a Quality Assurance Specialists ensure that products and services produced by our agency meet the desired quality standards. Their responsibilities include developing and implementing quality control procedures, monitoring product performance, and identifying and addressing quality issues.ROLES AND...

  • Quality Assurance

    1 month ago


    Manila, National Capital Region, Philippines iBayad Online Ventures Inc. Full time

    We are seeking a meticulous Quality Assurance (QA) Staff to join our dynamic team. As a QA Staff member, you will play a critical role in ensuring the quality and reliability of our software products. Your primary responsibilities will include executing test cases under varying circumstances, documenting and evaluating test results, and detecting, logging,...


  • Metro Manila, Philippines Digido Finance Corp. Full time

    RESPONSIBILITIESPerforms call monitoring and provide quality related reports of agent performanceServes as point of contact for quality issues and questionsPrepares metrics/KPI reports and interacts with operations regarding quality improvementsProvides performance feedback and input on all monitored calls and customer interaction (Chat, Email, Process...


  • Metro Manila, Philippines GCash (MYNT - Globe Fintech Innovations, Inc.) Full time

    Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today! ROLES AND RESPONSIBILITIES Develops and executes a strategic transformation plan...


  • Manila, National Capital Region, Philippines World Vision International Full time

    The Child Sponsorship Content Team Quality Assurance Staff (QA staff) will be responsible to support the delivery of child sponsorship sponsor features that support the retention and acquisition of sponsors. This role will focus on quality assurance, quality review, content coordination and other feature production needs as they arise.The role reports...


  • Metro Manila, Philippines Jollibee Group Full time

    The Quality Assurance Specialist is responsible for:Conducting thorough laboratory testing on incoming and outgoing products to assess quality and compliance with established standards.Developing and implementing testing protocols and procedures to ensure accuracy and consistency in testing methodologies.Analyzing test results, identifying deviations from...

  • Quality Assurance

    1 month ago


    Metro Manila, Philippines iBayad Online Ventures Inc. Full time

    We are seeking a meticulous Quality Assurance (QA) Staff to join our dynamic team. As a QA Staff member, you will play a critical role in ensuring the quality and reliability of our software products. Your primary responsibilities will include executing test cases under varying circumstances, documenting and evaluating test results, and detecting, logging,...


  • Metro Manila, Philippines Marigold Manufacturing Corporation Full time

    Be another key ingredient! Join the team that manufactures the most popular Filipino brand in mixes, sauces, condiments, and more, Mama Sita's!The Junior Quality Assurance Process Specialist main functions are a) documentation and implementation of quality checks and inspection in the operations; b) establish and implements assurance and verification of...


  • Manila, National Capital Region, Philippines Towers Watson Global Business Services, Inc. Full time

    As A Quality Assurance Analyst In Benefits Outsourcing, You Will Develop Test Strategies, Test Plans And Test Cases For Multiple Projects. You Will Collaborate With Business Analysts, Product Owners And Technical Leads To Review And Set Story And Feature Acceptance Criteria. You Will Contribute To The Growth Of The Team Through Regular And Open Feedback.The...


  • Manila, National Capital Region, Philippines Prime Certification and Inspection Asia Pacific Inc. Full time

    Prime Certification and Inspection Asia Pacific Inc. is looking for Quality Assurance Officer The Prime Certification and Inspection Asia Pacific Inc. a subsidiary of Prime Certification and Inspection LLC in Dubai, United Arab Emirates and the only recognized Halal Certification Body of ESMA in the Philippines. Prime is accredited by Emirates International...


  • Manila, National Capital Region, Philippines Collabera Technologies Private Limited Inc. Full time

    Job Responsibilities:Responsible for implementing quality assurance standards and propose. strategies for the improvement of the delivery of service of Information Technology to the End Users. Establish and standardize Quality Assurance Processes and Procedures for Information TechnologyEstablish Quality Assurance KPIs and metrics.Review and assess quality...


  • Metro Manila, Philippines HCL Technologies Philippines Inc Full time

    Role: Quality Analyst – Quality Assurance Analyst Work Location: Bonifacio Global City, Taguig City - Uptown MallWork Schedule: Candidate must be amenable to work in graveyard shift or shifting schedule.  Work Set Up: This 100% onsite/office reporting. Key Responsibilities: Designing and creating test procedures, scenarios, and cases based on the...


  • Metro Manila, Philippines SEAOIL Philippines, Inc. Full time

    Are you ready to start your legaSEA? SEAOIL is looking for passionate talents to help make a difference in the lives of Filipinos and fuel their better future. Here's your chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Quality Assurance Engineer!  What is this role about?The role is...


  • Manila, National Capital Region, Philippines Somnomed Philippines Inc. Full time

    This hands-on position will oversee the practical and technical work necessary to ensure that the Central Production Facility (CPF) complies with all relevant and applicable medical device standards and regulations, strong leadership and team skills will be important in guiding and aligning the internal teams. The successful candidate must have an excellent...


  • Metro Manila, Philippines KKK Food Corporation Full time

    We are seeking a highly motivated individual to join our team as a Quality Assurance and R&D Staff. This role combines responsibilities in both Quality Assurance and Research & Development, ensuring the highest standards of product quality and contributing to the innovation and improvement of our products.  JOB REQUIREMENTS:Bachelor’s degree in Food...