Logistics Operations Manager

1 month ago


Metro Manila, Philippines NUTRAL HERBAL CORPORATION Full time

Job Responsibilities:

The Logistics Operations Manager is responsible for overseeing the overall logistics operations, including organizing and monitoring the storage and distribution of goods. This role requires strong attention to detail to manage daily operations and the performance of third-party logistics (3PL) providers through effective vendor management. The ideal candidate will have excellent organizational skills and in-depth knowledge of logistics and inventory systems. Additionally, the Logistics Operation Assistant Manager will work with several 3PLs, ensuring their performance meets expectations and delivering all related business process reports daily. This role also involves handling retention and rescue for unsuccessful deliveries.

Specialized Knowledge and Skills:

Ecommerce Industry Knowledge: Familiarity with the e-commerce sector and its logistics requirements.Vendor Coordination: Coordinate with 3PL vendors to ensure the entire distribution process, from inbound logistics to customer delivery, is executed on time.Data Utilization: Leverage data to drive continuous improvement in areas such as productivity, quality, and service level agreements (SLAs).Process Improvement: Develop a roadmap for tools and technology needed to enhance logistics processes.Collaboration: Work with other departments to create coordinated plans for business growth.Logistics Knowledge: General understanding of logistics, warehouse management, and transportation.Performance Tracking: Monitor quality, quantity, stock levels, delivery times, transport costs, and efficiency.Management Meetings: Conduct meetings with the management team to evaluate operational performance and address issues.Stock Availability: Coordinate with the product regional team to ensure stock availability.Sales Coordination: Work with the sales and business development teams to monitor delivery progress and product performance.Systems Experience: Preferably experienced with logistics systems such as Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).Technical Skills: Strong computer skills, especially in Excel.Critical Thinking: Strong problem-solving and critical-thinking skills.

Education and Experience:

Education: A college degree is required, preferably in Transportation or a related field.Experience: At least 5 years of experience in warehouse fulfillment and last-mile delivery (70% last-mile, 30% warehouse). Additionally, 5 years of experience managing 3PLs in last-mile operations is preferred.

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