IT Technician

1 month ago

Metro Manila, Philippines Oriental Consultants Philippines, Inc. Remote Work Freelance Full time

Task and Responsibilities Required for the Position:

  1. Resolve basic technical issues and user problems related to hardware, software, and network connectivity.
  2. Provide assistance and guidance to end users, helping them with basic IT-related questions and issues.
  3. Maintain and update documentation for IT procedures, systems, and user guides to support efficient operation
  4. Manage IT Asset inventory up to date.

    Qualifications:

    1. A good understanding of common operating systems (e.g., Windows, macOS) and basic knowledge of hardware and software components.

      2. Strong verbal and written communication skills are essentials to interact with end-users effectively and document issues.

      3. The ability to provide friendly, patient, and helpful customer service is crucial since IT Support Technicians often work directly with end-users to solve their technical problems.

      4. Must be a graduate of an IT or related course or IT.

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