Process Analyst

4 weeks ago


Metro Manila, Philippines Vertere Global Solutions, Inc. Full time
Key Responsibilities:

Process Mapping and Analysis:

  • Analyze current business processes, workflows, and systems to identify inefficiencies and areas for improvement.
  • Document and map processes using flowcharts, diagrams, and other tools.
  • Evaluate process performance using key metrics and data analysis techniques.

    Process Improvement:

    • Identify opportunities for process automation, optimization, or redesign to improve efficiency and quality.
    • Develop and recommend new workflows and systems to support process improvements.
    • Collaborate with cross-functional teams to implement process improvements and ensure alignment with business objectives.

      Data Collection and Reporting:

      • Gather and analyze data to measure the effectiveness of existing processes.
      • Generate reports and dashboards to track performance metrics and communicate findings to stakeholders.
      • Identify and report potential risks or inefficiencies.

        Project Management:

        • Lead or support process improvement projects from inception to completion.
        • Develop project plans, timelines, and deliverables.
        • Coordinate with stakeholders to ensure timely implementation of changes.

          Training and Support:

          • Provide training to staff on new or improved processes.
          • Create process documentation, standard operating procedures (SOPs), and training materials.
          • Offer ongoing support to teams to ensure smooth transition and adaptation to new processes.Qualifications and Skills:

            Education: Bachelor's degree in Business, Operations Management, Engineering, or a related field.

            Experience:

            • 2+ years of experience in process analysis or a related role.
            • Experience with process improvement methodologies (Lean, Six Sigma, etc.) is a plus.

              Technical Skills:

              • Proficiency in process mapping tools (e.g., Visio, Lucidchart).
              • Familiarity with data analysis tools (e.g., Excel, Power BI).
              • Basic understanding of automation tools is beneficial.

                Soft Skills:

                • Strong analytical and problem-solving skills.
                • Excellent communication and presentation skills.
                • Attention to detail and a methodical approach to work.Key Competencies:
                  • Strong organizational and project management skills.
                  • Ability to work cross-functionally and collaborate with diverse teams.
                  • Proactive approach to identifying inefficiencies and offering creative solutions.
                    Summary of role requirements:
                  • Looking for candidates available to work:
                  • Monday: Morning
                • Tuesday: Morning
              • Wednesday: Morning
            • Thursday: Morning
          • Friday: Morning
        • 1 year of relevant work experience required for this role
      • Expected start date for role: 01 October 2024

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