Lead Security Analyst

3 weeks ago

Makati City, Philippines opentext Full time

 

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

The Opportunity

 

As a Lead Security Analyst, you will bring positive value to the business by ensuring that processes and development initiatives for our Commercial Access Management and Review Operations (CAMRO) consistently align to company policies, stringent industry standards and meet business requirements amidst evolving cybersecurity landscape.

 

Aligned with the strategic guidance provided by the team manager, your responsibility lies in executing initiatives to elevate team metrics, creating comprehensive operational reports, and compelling business presentations, and taking the lead on projects geared towards fostering ongoing improvements in our processes, methodologies, and toolsets.

 

Furthermore, you'll provide process-oriented coaching to senior colleagues, reinforcing our unwavering commitment to delivering exemplary service to stakeholders. Additionally, you'll collaborate with all stakeholders to advance initiatives, assuming the role of the team's technical lead and primary point of contact for all aspects related to compliance and management of logical access processes.

 

FUNCTIONAL RESPONSIBILITIES:

 

  • As a Subject Matter Expert (SME), you’ll provide tactical guidance and coaching to Senior Analysts in the administration, logistics, and monitoring involved in the provisioning, modification, maintenance, termination, and periodic review of internal OpenText privileged user accounts in the commercial environments.
  • Investigate and address all stakeholder escalations and feedback promptly by conducting thorough root-cause analyses, identifying improvement opportunities, and devising solutions to resolve issues and enhance processes.
  • Regularly assess team capacity, provide feedback, and recommend strategies to management to resolve any identified gaps effectively.
  • Analyze metrics and deliver insightful reports on the current operational status to support strategic decision-making in managing the team's access management and review programs.
  • Assume responsibility for all CAMRO audit deliverables and collaborate closely with compliance counterparts to ensure timely adherence to audit requirements.
  • Document and refine team processes continuously to enhance effectiveness and efficiency.
  • Stay updated on the most recent Cloud and Access Security standards, alongside industry best practices, to uphold a comprehensive understanding and guarantee the relevance of our operational processes and access control measures.

 

 

 

 

YOU ARE GREAT AT:

 

  • Leading high performing teams to achieve operational goals, resolve issues and continuously develop processes.
  • Leading the creation of metrics and reports to track the efficiency and effectiveness of processes and communicate performance measurements to the management.
  • Guiding and mentoring colleagues to facilitate their comprehension of operational processes and enhance team performance.
  • Analyzing data and applying methodologies to process information at any given criteria.
  • Prioritizing tasks, management of multiple initiatives and delivery of outputs within agreed timelines.
  • Documenting procedures and organizing them in accordance with the requirements of the business.
  • Understanding and adapting to different systems and tools that are being utilized to deliver day-to-day operations.
  • Working with various stakeholders to gather information and provide findings in support of process development, audit, and compliance activities.
  • Demonstrating creative problem-solving strategies to analyze process gaps, resolve issues, and propose solutions.

 

WHAT IT TAKES:

 

  • Minimum of 5 years of experience in an information security role.
  • A bachelor’s degree in information technology or any related field.
  • Experience in the management and periodic review of user access across diverse platforms globally.
  • An active Information Security certification.
  • Exposure to various tools and systems in managing user access and implementing access control policies (e.g., Active Directory, NetIQ).
  • Strong understanding of industry compliance standards (e.g., PCI DSS, SOC1/2/3, ISO27001, HIPPA) and their specific requirements in managing user access.
  • Experience utilizing various operating systems (e.g., Windows, UNIX, Linux) to deliver day-to-day operational tasks.
  • Relevant experience in leading projects or process improvement initiatives.
  • Strong technical, analytical, interpersonal, communication, writing and business presentation skills.
  • Keen attention to detail.
  • Ability to work both independently and within a global team environment.
  • Demonstrates strong work ethics and behavioral competencies such as decision making, problem solving and teamwork.
  • Knowledge on best practices, emerging trends and existing threats related to access management.
  • Experience with various service management systems and tools is a plus.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.

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