Business Analyst

2 weeks ago

Makati City, National Capital Region, Philippines ING Full time
Within Global FC&FP we are looking for two (2) Business Analysts for Transaction Monitoring – Secondary Analytics.

In this role, you will be part of an exciting journey towards truly global standardization within the domain of Transaction Monitoring for ING.

One of the primary responsibilities is to support the PO for the rollout/implementation and daily coordination of a of an analytics functionality within the Transaction Monitoring area.

The Business Analyst will act as a bridge between stakeholders and the platform/development team consisting of Business Analysts and Dev/Ops Engineers.

In the initial phase, the Business Analyst SATM (Secondary Analytics) will carry shared responsibility for onboarding several countries to the SATM solution.

This new SATM solution serves as an addition to the existing Transaction Monitoring solution. Following this phase, you will be responsible for coordinating the business-as-usual of the solution.

This will entail periodic processing, threshold setting, and extensive communication with other TM teams, country contacts, model developers, operations and TM Management.

You will gather insights on performance to improve on the processes around the solution and improve on effectiveness.

We are looking for a highly communicative team player with a track record in rolling out solutions as well as daily coordination.

You will be working with a multidisciplinary, international (partly remote) team with complex objectives, operating in a fast-moving, challenging environment with a very strong IT component.

The BA SATM must have thorough understanding of Agile Way of Working, Scrum Methodology, Stages of Software Development Life Cycle.

Knowledge of Platform Security, Information Security Policies and related control implementations, Cyber Security and operational resilience, Data Processing and Data Security is an advantage.

In this role, you will work in close collaboration with your PO and other business analysts and other squads, who you will support in rolling out the SATM solution to the countries.

You will need to build close relationships with other squads and ING business stakeholders in the TM domain and IT.


Accountabilities:


As BA SATM, you will contribute to the rollout of entities onto the SATM solution together with your co-Business Analysts and Dev/Ops Engineers using the Agile/Scrum methodology.


  • You are responsible on working on the sprint backlog with the PO to obtain maximum stakeholder value and optimal capacity utilization.
  • You play an active role in the QBR (quarterly business review) to ensure user epic feasibility, applying your business and content knowledge;
  • You actively act as go-to person for senior stakeholders during the course of the quarter;
  • You help your PO communicate the Product vision and strategy to the team;
  • You solve impediments encountered by your team in the development of the Product;
  • You maximize the value of product delivery through owning, ordering, prioritizing and communicating the Sprint Backlog, adhering to agreed boundaries set by Product Owner on time and functionality;
  • You help manage and prioritize the backlog of the Squad and are actively involved in the creation of stories and features for your Squad;
  • You monitor the quality and performance of your Squad;
  • You are responsible for ensuring that the team understands the 'what' and 'how' in a Squad, ensuring that functional and non-functional requirements are met for all stakeholders. Non-functional requirements include, but are not limited to: security, resilience, performance, contractual, legal and compliance requirements and obligations;
  • You ensure alignment with other Squads and other Product Owners.
Key Characteristics and profile requirements

  • Bachelor- or Master degree;
  • Ideally a minimum of 3-10 years of working experience as a Business Analyst / Data Analyst (depending on role specification and related seniority level) within a highly regulated financial services environment;
  • Strong affinity to data and data analysis;
  • Knowledge in Python or other data analytics scripting language (KNIME, Jupyter, Hive) would be an advantage;
  • Strong background in statistics with machine learning application (supervised or unsupervised);
  • You have proven experience stakeholder engagement at a mid-senior level;
  • You have experience with implementing tooling or processes in different countries, working in an international setting;
  • A personality and capabilities to optimally function within an Agile/Scrum environment;
  • Very strong personality with communicative, networking and influencing skills;
  • Fluent in English; speaking and writing;
  • You are a proactive, enthusiastic and positive individual who feels personal responsibility for the quality of your team's work;
  • You can say no with confidence and strong reasoning, you are comfortable with ambiguity, and you can make well calculated decisions based on limited information, under pressure;
  • You are ambitious and you enjoy the global scope of the role which provides you with the opportunity to work together with different cultures;
  • Willingness to be on regular stand-by if required and work partly in CET Time-zone;
  • Technical knowledge and experience in ServiceNow, FCRM, Quantexa, AA/AI platforms, Agile/scrum/DevOps is an advantage.

Your Work Environment:


You will work together with your enthusiastic and professional colleagues in (virtual) BusDevOps Squads spread across multiple locations and multiple Squads.

You will be part of an exciting truly standardized development journey towards the Global Financial Crime and Fraud Prevention Digital Service contributing to socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 40 million+ ING customers.

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