Product Lead

Product Lead – Credit Risk Systems (GCR)

Background on what ING is about (Generic ING background):

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking

Job Overview

COO Risk sits right at the core of the Bank’s operations. We translate our rather complex banking business exposures into impact on risk weighted assets and provisions in line with the constantly changing business desires and the latest regulatory requirements. We also provide important insights in NFR and Compliance topics and cater for corresponding regulatory reporting needs. COO Risk delivers baseline and change activities for the Risk Organization with the purpose to drive our partners to maximize value in a safe & compliant environment. We play a critical role at ING and service all business lines, CROs and COOs of the Bank. COO Risk is committed to take explicit ownership of the end-to-end execution of regulatory transformation initiatives.

To deliver on these ambitious promises, we are looking for a Product lead who has an end-to-end strategic focus around our services and leads our squads in terms of clear prioritization, accountability and capabilities. The Product Lead is a position where all elements of a product come together, the what and the how, with an end-to-end transformation responsibility. You work not only on delivery and on how we run a product, but also on creating a vision on how we improve our services, how we manage the business value and how we increase collaboration across functions.

You do that by steering squads who work on a specific service by providing them with a strategic direction, by coaching them on the job, defining the product roadmap and by managing stakeholders. The people who work in the squads report to you, which means it is your job to empower them to thrive and perform at their best. You set direction, you help them to develop their craftsmanship and you have continuous conversations about their career development. As a Product Lead you report hierarchically to the Tribe Lead.

As part of COO Risk, the Credit Risk Tribe focuses on delivery of all change initiatives impacting Vortex, SME Classification, Scoping Engine and I-Care and Cost & Recovery. Besides, the tribe is responsible for operating and maintaining these applications. The tribe holds a dynamic work environment and houses many specialists in the field of credit risk and IT. The Credit Risk squads are grouped into six Products: Retail, Wholesale Banking & Business banking, Data Management, Group Finance & Risk, Vortex Core Stability, and Global Credit Restructuring. You will head the Global Credit Restructuring Product group, which consists of two squads.

Within the Credit Risk tribe, your focus will be on all demand coming from Global Credit Restructuring, Model development, Data remediation team and other stakeholders. This implies that you are responsible for maintaining and improving the applications I-Care and Cost & Recovery, which are also the two squads that hierarchically report to you. Lastly, you will actively manage all internal parties to successfully deliver upon the initiatives.

Key Responsibilities  

As a Product Lead, you:

• Actively manage all internal parties and projects to successfully deliver upon the Global Credit Restructuring initiatives
• Take ownership of a medium-sized number of explicit regulatory transformation initiatives
• Be the hierarchical manager of a team of up to 6 Business Analysts working in multiple squads
• Be able to work in a cross-border, collaborative and highly complex setting
• Be able to effectively influence teams outside of your own area and COO Risk
• Able to take responsibility, steer strategy and realizations based on facts and data; managerial courage to question and make decisions for complex issues
• Build the craftsmanship of the employees in the team in line with the strategy of the Tribe
• Ensure compliance with relevant regulation and internal/external requirements

  Key Capabilities/Experience

  We are looking for a leader who takes things on and makes things happen; who is passionate about helping others to be successful; and has a knack for always being a step ahead. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

  As a Product Lead, you will also need to be able to:

  • Drive and manage change programs in an international context and master financial content of medium complexity
  • Lead and deliver (multi-year) change programs of medium complexity on program level – covering multiple countries / functional departments
  • Communicate effectively, in which you can adapt your style and the content of your communication to the needs of others you work with. You always pay attention to the input and opinions of others
  • Be organizational savvy, you maneuver easily through complex policies, processes and people-related organizational dynamics across ING
  • Look ahead, you show a strategic mindset and you find future opportunities which you can translate into concrete strategies
  • Be tech savvy, where you anticipate and leverage innovations in digital and technical applications that make ING commercially stronger and more effective
  • Build an effective team, that has diverse skills and perspectives to achieve common goals
  • People management: being responsible for the inflow, progression, and outflow of employees of ‘your’ teams and playing an active role in the well-being and engagement of employees and the development of their craftsmanship

    Minimum Qualifications

    Required skills and experiences:

    • Experience in IT Application Management
    • Proven experience in transformation programs with high impact and relevant change execution experience preferably with international exposure
    • Experience in defining strategies and policies in order to set and deliver objectives within medium to long time frames
    • Proficient expertise in driving and steering multidisciplinary initiatives
    • A proven track record in process management, backlog management and resource planning
    • Experience in explaining complex issues in an easy-to-understand way to get people on board, including by using your strong analytical skills
    • Have a ‘can do’ mentality, proactive, resourceful, and willing to go the extra mile
    • Proven track record at management level and experience in Banking
    • Education at University with a Master degree in a related study (e.g. Business Administration, Information Management, Finance)
    • An excellent grasp of English, written and verbally