ServiceNow Administrator and Integration Developer

2 weeks ago

Taguig, Philippines Goodyear Full time

Location: PH - Philippines - A5R0   
Goodyear Talent Acquisition Representative: Dan Dave Alberto  
Sponsorship Available:  No
Relocation Assistance Available: No 

Job Responsibilities:

  • Perform Technical Delivery Management (TDM): Function as Technical Owner and/or Subject Matter Expert of one or more low to moderate complexity services/technologies, & related integrations:
    • ITIL Service Design & Continual Improvement Processes: Design Coordination, Service Level, Risk, Capacity, Availability, Service Continuity, Security, Compliance, Architecture, Supplier, Continual Improvement, Reporting
    • Align to and/or create/maintain 12-18 month roadmap; publish, enforce & configure to standards, including versioning; Manage technical service operations & issues with customers, internal support teams, & external partners
  • Communicate: Prepare for, or lead, Stakeholder discussion to report KPIs/metrics/status, identify opportunities, & prioritize work
    • Interact with stakeholders, customers & technical support teams
    • Gather & evaluate customer & technical requirements, & convert to functional specs; provide consulting for assigned services
    • Manage small-medium projects in the area of specialization & small project teams across functional groups to deliver services
    • Direct daily efforts of external operations partners
    • Provide updates & reporting, including presentations regarding Services, to managers & customers as appropriate
    • Lead process councils, provide user training, & function as primary escalation contact for service area
  • Enhance Services: ITIL Service Transition Processes: Knowledge, Change, Asset & Configuration, Release & Deployment, Transition Planning & Support, Service Validation & Testing, Evaluation
    • Identify/implement enhancements per operational & Stakeholder priorities (Improve capabilities, integrate, automate, expand user community, expand the technical scope, replace/decommission legacy services, rearchitect applications)
    • Integrate & Automate: Design integrated & automated processes & technical solutions
      •  Data model; object & function-oriented design; multi-platform, structured, self-documenting code; verbose variables; embedded debugging, logging & data validation; SDLC (Dev/Test/Prod), open web standards
  • Operate Services: ITIL Service Operation Processes: Event, Incident, Problem, Access, Request Fulfillment, Operations, and Documentation - May be complex, ambiguous, and span functional areas
    • Daily activities required to maintain awareness and ensure the functionality of assigned services
    • Upgrade & Patch Applications to maintain supported levels and address issues
    • Provide Emergency On-Call Support

 

Job Requirements

  • Bachelor's Degree (prefer Computer Science, CIS, MIS, Engineering, or related); In lieu of degree, 9 years of relevant IT experience
  • Certifications: IT Technologies, ITIL Foundations, Processes/Standards (desired)
  • 4+ years experience in Information Technology, preferably including 2+ years of application or service administration and code/script development
  • Experience mirroring significant portions of Primary Purpose, Principal Duties & Responsibilities, and Knowledge, Skills & Abilities
  • Experience leveraging data to identify, recommend, and implement system improvements using new or existing technologies 
  • Experience with HTML/CSS or Scripting and a minimum of two, but prefer more of the following: APIs (REST, SOAP, SQL, CLI, Powershell) or Web Standards [PHP, Python, Perl, .NET, OO code, XML, JSON, JavaScript, JS Frameworks]
  • Structured, linear thinking to define standards & guarantee results; Creative, non-linear thinking to solve problems in new ways
  • Excellent communications: Translate between business & technical language, to functional requirements, and to documentation
  • Experience managing moderately complex applications/services in a team atmosphere; and driving to solutions

 

 

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate. 

 

  • Sr Servicenow Integration Developer

    2 weeks ago

    Taguig, Philippines Raso360 Full time

    As a ServiceNow Developer, you will be responsible for designing and implementing ideas/solutions to create more value for the team. In this role, you will apply your knowledge and experience to inform the strategy and roadmap for ServiceNow initiatives, the administration, configuration, and ongoing maintenance of the platform. We will look to you to you...

  • Sr Servicenow Integration Developer

    5 days ago

    Philippines, Taguig Raso360 Full time

    As a ServiceNow Developer, you will be responsible for designing and implementing ideas/solutions to create more value for the team. In this role, you will apply your knowledge and experience to inform the strategy and roadmap for ServiceNow initiatives, the administration, configuration, and ongoing maintenance of the platform. We will look to you to you...

  • ServiceNow Administrator and Integration Developer

    2 weeks ago

    Taguig, National Capital Region, Philippines Goodyear Full time

    Location: PH - Philippines - A5R0 Goodyear Talent Acquisition Representative: Dan Dave Alberto Sponsorship Available: NoRelocation Assistance Available: No Job Responsibilities:Perform Technical Delivery Management (TDM): Function as Technical Owner and/or Subject Matter Expert of one or more low to moderate complexity services/technologies, & related...

  • Application Developer

    4 weeks ago

    Taguig, Philippines Risewave Consulting Inc. Full time

    Required Technical Skills:● ServiceNow Platform Administration● ITSM● ITOMWork Set-Up:● Project base, contract extendable● Hybrid set-up (1/2 x onsite) per week● Location: Quezon City● Night/Mid Shift● Competitive salary package and benefits

  • Application Developer

    3 weeks ago

    Taguig City, Philippines Risewave Consulting Inc. Full time

    Required Technical Skills: ● ServiceNow Platform Administration ● ITSM ● ITOM Work Set-Up: ● Project base, contract extendable ● Hybrid set-up (1/2 x onsite) per week ● Location: Quezon City ● Night/Mid Shift ● Competitive salary package and benefits

  • Application Developer

    4 weeks ago

    Taguig, Philippines Risewave Consulting, Inc. Full time

    Required Technical SkillsServiceNow Platform AdministrationITSMITOMWork Set-UpProject base, contract extendableHybrid set-up (1/2 x onsite) per weekLocation: Quezon CityNight/Mid ShiftCompetitive salary package and benefits

  • Application Developer

    3 weeks ago

    Taguig City, Philippines Risewave Consulting Inc. Full time

    Required Technical Skills: ● ServiceNow Platform Administration ● ITSM ● ITOM Work Set-Up: ● Project base, contract extendable ● Hybrid set-up (1/2 x onsite) per week ● Location: Quezon City ● Night/Mid Shift ● Competitive salary package and benefits

  • Application Developer

    3 weeks ago

    Taguig, Philippines Risewave Consulting, Inc. Full time

    Required Technical SkillsServiceNow Platform AdministrationITSMITOMWork Set-UpProject base, contract extendableHybrid set-up (1/2 x onsite) per weekLocation: Quezon CityNight/Mid ShiftCompetitive salary package and benefits

  • ServiceNow Developer

    3 weeks ago

    Taguig, Philippines GSS PH Full time

    Must have requirements:- 1-3 years in ServiceNow- Experience in support, enhancement, or full-cycle implementation projectsGood to have:- Exposed to Agile Delivery processes- Knowledgeable on Machine Learning, AI, IOT, Blockchain

  • ServiceNow Developer

    3 weeks ago

    Taguig, Philippines GSS PH Full time

    Must Have Requirements 1-3 years in ServiceNow Experience in support, enhancement, or full-cycle implementation projectsGood To Have Exposed to Agile Delivery processes Knowledgeable on Machine Learning, AI, IOT, Blockchain

  • ServiceNow Developer

    3 weeks ago

    Taguig City, Philippines GSS PH Full time

    Must have requirements: - 1-3 years in ServiceNow - Experience in support, enhancement, or full-cycle implementation projects Good to have: - Exposed to Agile Delivery processes - Knowledgeable on Machine Learning, AI, IOT, Blockchain

  • ServiceNow Developer

    3 weeks ago

    Taguig City, Philippines GSS PH Full time

    Must have requirements: - 1-3 years in ServiceNow - Experience in support, enhancement, or full-cycle implementation projects Good to have: - Exposed to Agile Delivery processes - Knowledgeable on Machine Learning, AI, IOT, Blockchain

  • ServiceNow Presales Consultant/Architect

    7 days ago

    Taguig, National Capital Region, Philippines DXC Technology Full time

    Job Description:ServiceNow Senior Solution Consultant • Provide process and technical consulting service to clients in deciding roadmap for business need. Generate sales leads working with sales team• Contribute to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, engagement...

  • ServiceNow Developer

    3 weeks ago

    Taguig, Philippines GSS PH Full time

    Must Have Requirements 1-3 years in ServiceNow Experience in support, enhancement, or full-cycle implementation projectsGood To Have Exposed to Agile Delivery processes Knowledgeable on Machine Learning, AI, IOT, Blockchain

  • ServiceNow Presales Consultant/Architect

    7 days ago

    Taguig City, Philippines DXC Technology Full time

    Job Description:ServiceNow Senior Solution Consultant • Provide process and technical consulting service to clients in deciding roadmap for business need. Generate sales leads working with sales team• Contribute to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management,...

  • Customer Relationship Management Administrator

    3 weeks ago

    Taguig, Philippines New York Global Consultants Inc. (NYGCI) Full time

    Primary Responsibilities:Providing general support, administration, and maintenance for the global SFDC platform including interfaces to SAP, Eloqua, ServiceNow and other systems. Working directly with key users and end users to resolve support issues within SFDC Support execution of the Digital Roadmap, business process automation and system integrations...

  • Customer Relationship Management Administrator

    3 weeks ago

    Philippines, Taguig New York Global Consultants Inc. (NYGCI) Full time

    Primary Responsibilities:Providing general support, administration, and maintenance for the global SFDC platform including interfaces to SAP, Eloqua, ServiceNow and other systems. Working directly with key users and end users to resolve support issues within SFDC Support execution of the Digital Roadmap, business process automation and system integrations...

  • Microsoft 365 Administrator

    4 weeks ago

    Taguig City, Philippines Manpower Core Group Inc. Full time

    Working in a BAU service team, dealing with L2 service tickets and incidents concerning M365 collaboration tools. Directly collaborate with users to troubleshoot issues and provide 1-2-1 training on using Microsoft 365 products where required. Maintain our remaining on-premises SharePoint servers and sites. Assist M365 technical leads and developers on...

  • Microsoft 365 Administrator

    4 weeks ago

    Taguig City, Philippines Manpower Core Group Inc. Full time

    Working in a BAU service team, dealing with L2 service tickets and incidents concerning M365 collaboration tools. Directly collaborate with users to troubleshoot issues and provide 1-2-1 training on using Microsoft 365 products where required. Maintain our remaining on-premises SharePoint servers and sites. Assist M365 technical leads and developers on...

  • Middleware Administrator

    3 weeks ago

    Taguig, Philippines Metrobank Full time

    The Middleware Administrator designs, builds and evaluates Middleware components, as required for a business project(s). Collaborates and coordinates closely with other Infrastructure and project team members to gather and consolidate all their middleware requirements and expectations.Specific Duties & Responsibilities:and build new version of middleware...