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Fund Servicing Manager

3 months ago


Metro Manila, Philippines JPMorgan Chase Full time
Join our team to build your career in a culture that values innovation, creativity and excellence.

As a Fund Servicing Manager within the Securities Services Operations, you are responsible in providing reconciliation and resolution services covering the following

Cash Reconciliations at Client Account, Client to Market, Custody and Accounting.

Asset Reconciliations at Client Account, Client to Market, Custody and Accounting.

Other Reconciliations by Asset Class, stand-alone and bespoke reconciliations supporting regulatory client or product requirements.

Role Description:

  • Drive service excellence for the Manila site, focusing on reduction of business errors and timely delivery to internal clients. Create common set of key performance information (KPIs) and scorecards to measure individual and team success.
  • Build and maintain a robust risk and controls framework ensuring that supervisory and managerial controls are fit for purpose and focused on higher risk processes.
  • Partner with global stakeholders to plan location strategy ensuring that all migrations are aligned to the end state operating model.
  • Ensure flawless execution of location strategy migrations and act as gatekeeper of all new functions into the production environment.
  • Foster a culture of innovation and best in class enhancements, partnering with stakeholders to define and execute strategic change including process re-engineering and re-platforming initiatives.
  • Manage a direct expense budget for the unit and deliver upon annual expense reduction challenges.
  • Enhance the working environment to enable our people to be the best they can, by defining and executing management best practice for performance and talent management, coaching and leadership and monitor the effectiveness via a common set of goals and practices.


Required Qualifications, Skills and Capabilities:

  • Financial/Accounting and business management experience of at least 8 years.
  • Experience of managing offshored functions within a global organization.
  • Demonstrative and confident leader, possessing strength of personality and intellect to gain the respect of demanding stakeholders and partners.
  • Possess a collaborative, cohesive and participative management style. Professionalism, sensitivity, discretion, and sound decision-making skills allied with the ability to interact at senior executive level are essential
  • Able to prioritize, multitask and lead under pressure.
  • Excellent influencing and relationship management skills coupled with 1st class communication and presentation finesse.
  • Basic Level of Mutual Fund product knowledge preferred. Fund Services and Reconciliations background is an advantage


About us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.