FM Operations Supervisor
4 weeks ago
The purpose of this position is to oversee the daily operations of the customer service center. Responsible for supervising customer service center operations and activities to ensure operational efficiency and quality customer service.
USE: California only
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supervises and provides leadership and support to the call center staff, including monitoring, coaching, and evaluating work team to ensure quality and productivity standards are met and/or exceeded.
Reviews and analyzes system operations in order to optimize effectiveness and efficiency of customer service center.
Allocates resources between units to maximize efficiencies and meet customer needs
Determine and prioritize workload and be prepared to make proactive decisions to meet daily business demands
Generates reports to measure productivity and perform analysis to determine root cause. Assists with ad hoc reporting requests.
Assists Management in developing and implementing incentive programs.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
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IT Supervisor
2 weeks ago
Manila, Philippines TDT Powersteel Corporation Full timeRole DescriptionThis is a full-time on-site role for an Information Technology Supervisor located in Metro Manila. The IT Supervisor will be responsible for overseeing technical support, troubleshooting, team leadership, and team management. This role will involve managing and maintaining the company's IT systems, ensuring smooth operation, and providing...
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IT Supervisor
2 weeks ago
Manila, Philippines TDT Powersteel Corporation Full timeRole DescriptionThis is a full-time on-site role for an Information Technology Supervisor located in Metro Manila. The IT Supervisor will be responsible for overseeing technical support, troubleshooting, team leadership, and team management. This role will involve managing and maintaining the company's IT systems, ensuring smooth operation, and providing...
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IT Supervisor
3 weeks ago
Manila, Philippines TDT Powersteel Corporation Full timeRole Description This is a full-time on-site role for an Information Technology Supervisor located in Metro Manila. The IT Supervisor will be responsible for overseeing technical support, troubleshooting, team leadership, and team management. This role will involve managing and maintaining the company's IT systems, ensuring smooth operation, and providing...
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IT Supervisor
2 weeks ago
Manila, Philippines TDT Powersteel Corporation Full timeRole Description This is a full-time on-site role for an Information Technology Supervisor located in Metro Manila. The IT Supervisor will be responsible for overseeing technical support, troubleshooting, team leadership, and team management. This role will involve managing and maintaining the company's IT systems, ensuring smooth operation, and providing...
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IT Supervisor
3 weeks ago
Manila, Philippines TDT Powersteel Corporation Full timeRole Description This is a full-time on-site role for an Information Technology Supervisor located in Metro Manila. The IT Supervisor will be responsible for overseeing technical support, troubleshooting, team leadership, and team management. This role will involve managing and maintaining the company's IT systems, ensuring smooth operation, and providing...
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IT Supervisor
2 weeks ago
Manila, Philippines TDT Powersteel Corporation Full timeRole Description This is a full-time on-site role for an Information Technology Supervisor located in Metro Manila. The IT Supervisor will be responsible for overseeing technical support, troubleshooting, team leadership, and team management. This role will involve managing and maintaining the company's IT systems, ensuring smooth operation, and providing...
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Operations Assistant
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Operations Assistant
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Operations Assistant
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Plant Operations Manager
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Supervisor
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Supervisor
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Supervisor
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Operations Assistant
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Manila, Philippines ARBO INTERNATIONAL MANILA, INC. Full timeResponsibilities: Provide general assistance and care to patients undergoing medical treatment in hospitals. Communicate effectively with doctors and patients. Manage appointments, and collect basic information, medical reports, and other documents. Provide reportorial, encoding, and online functions. Perform other duties as assigned by the immediate...
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Operations Staff
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Audit Supervisor
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SPX Express
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