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Team Leader

3 months ago

Metro Manila, Philippines AFNI PHILIPPINES, INC. Full time

The Team Leader is responsible for entry level supervisory duties and the support and development of the agents. The incumbent will be responsible for executing performance improvement strategies for the attainment of department and team goals. This position will be responsible for monitoring rep calls, quality and performance-related coaching and providing feedback.

 

Minimum Hiring Requirements:

2-3 years of experience as Team LeaderCandidate with experience in handling Telco Sales NON-VOICE program is preferredAmenable for Graveyard/Shifting schedulesWilling to work in SM Fairview / Commonwealth site