eCare Clinical Operations Support Coordinator

3 days ago


Metro Manila, Philippines IFIVE INC. Full time

Job Description

Highlights 
 

Competitive compensation and benefits packages  Continuous professional development and learning opportunities Regular engagement activities and events 

______________________________________________________________
eCARE CLINICAL OPERATIONS SUPPORT COORDINATOR 

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent 

ROLE OVERVIEW 

We are looking for an eCare Clinical Operations Support Coordinator to be part of our team. 

He/She is responsible for the coordination of the administrative procedures needed to facilitate daily clinical operations of the Company Specialty Clinic Service Line. This position coordinates operations of the eCare Service Line as outlined below. 

MAIN RESPONSIBILITIES 

Participate in the development of operational and clinical workflow. Assist and educate hub staff on new implementations.   Work in conjunction with Clinical Informaticist and Quality Partner to manage paperwork and activities necessary to establish remote access with external EHRs and assist with activation/deactivation of accounts, software upgrades, staff training, etc.   Manage all equipment and connectivity testing, troubleshoot, and issue resolution.  This includes filing IT tickets, following up on issues, education of other employees, working with individual site personnel, communicating with IT personnel, etc.   Assist with implementation tasks and go-live events.   Assist with data analysis to determine quality improvement opportunities related to the key performance indicators of the service line.    Assist with month-end data compilation and processing.   Coordinate with management of physician scheduling and communication.  Assist in development and maintenance of policy and procedure to ensure compliant and efficient workflow.   Coordinate and track scheduling of patient visits and on-demand assessment to facilitate efficient workflow.  Receive data and input information into various computer systems, databases, and spreadsheets as directed.  Performs duties in an efficient, accurate and timely manner.    Manage incoming phones calls from patients, clinical sites, or providers; demonstrating professionalism and excellent customer service.    Complete video equipment checks per unit specific guidelines and troubleshoot as necessary.  Performs generalized secretarial duties in an accurate and timely manner to include, but not limited to: transpose handwritten or verbal communication to a typed format, edits all typing for typos and correct as necessary, makes copies of products as requested, collate, assemble, and distribute information as directed.     Performs tasks, as directed by supervisor/director, to assist in efficient operation of the Service Line to include, but not limited to: supply ordering and equipment maintenance.    Assist with internal and external customer service activities, including planning and coordinating events, facilitating communication with service line.
RequirementsBachelor's degree in nursing or any allied course is preferred. With nursing background and/or related experience and/or training is required preferably in a hospital setup (e.g. as a nursing intern) Behavioral Health experience is a plus Excellent Customer service skills and Technical skills are preferred Willing to work on a shifting scheduleWilling to work at Tower 1, Rockwell Business Center, Ortigas (beside Medical City) 


  • Manila, National Capital Region, Philippines IFIVE INC. Full time

    Job DescriptionHighlights Competitive compensation and benefits packages Continuous professional development and learning opportunities Regular engagement activities and events ______________________________________________________________ eCARE CLINICAL OPERATIONS SUPPORT COORDINATOR Work for our global clients and immerse in our rich and diverse company...


  • Metro Manila, Philippines Thermo Fisher Scientific Full time

    Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionAt Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve...


  • Manila, National Capital Region, Philippines Thermo Fisher Scientific Full time

    Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionAt Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve...


  • Metro Manila, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time

    Job Profile SummaryThe Site Solutions Analyst is responsible for initial site communication, site required document collection and validation and upload within the proprietary software system pass through payments and ensuring site satisfaction. This position is responsible for the data interpretation and implementation of Clinical Trial contracts with...

  • Skin Clinic Manager

    2 weeks ago


    Metro Manila, Philippines Mira Beauty Full time

    DUTIES AND RESPONSIBILITIES:-Participates in developing and implementing new clinical practices, policies, procedures & systems to enhance existing clinic services and raise the standards of patient care-Presides meetings and addresses clinic operations concerns and issues. Rolls out new policies and protocols to all clinic staff members.-Assists in...


  • Manila, National Capital Region, Philippines AGS Health Private Limited Full time

    QualificationsAt least five years of supervisory/managerial experience working in Clinical services, such as Clinical Authorization, Utilization Management/Review, and Clinical Denials & Appeals.Prior experience Management experience with Clinical Documentation Integrity (CDI) a strong advantage but not required.Preferably a PHRN/USRN or MD.Primary Job...


  • Manila, National Capital Region, Philippines George Clinical Full time

    Senior Quality Manager, GxP Auditor - open to all Asian locationsHR Manager, East Asia at George ClinicalAn opportunity has arisen for an experienced, adaptable and committed Senior Quality Manager/ GxP Auditor to join our dynamic team in any of the following locations - Hong Kong, Malaysia, Taiwan, Philippines or Singapore.We have many new ground-breaking...


  • Metro Manila, Philippines Wimmer Solutions Full time

    Job Title: Operations Support CoordinatorLocation: Onsite (Jollibee Tower Ortigas or SM North)Term: Permanent full-timeSchedule: US Hours – 8am to 5pm Central time (9pm to 6am PH time)RESPONSIBILITIES:As an Operations Support Coordinator, you will work closely with the OPE to identify and document tasks to deliver the project on time and within the...


  • Metro Manila, Philippines Kaiser Medical Center Inc. Full time

    Responsible in all clinics operations and administration.Participate in the planning and development of policies and procedures, clinic-specific procedures and programs.Ensure compliance with established clinical policies and procedures.Reviews operational problems / policies and recommends solutions and changes to MedicalServe as the first point of contact...


  • Metro Manila, Philippines St. Luke's Medical Center Full time

    JOB DESCRIPTION:To contribute to the delivery of Quality Patient Care and Safety consistent with SLMC Vision, Mission and Values and the organization's strategic objectives.To provide technical and administrative support to the Associate Director and Vice President & Chief Quality Officer in the management of SLMC's Quality and Patient Safety Program,...

  • Clinic Manager

    3 days ago


    Metro Manila, Philippines Asia Select Inc. Full time

    Job Description:The position will oversee daily operations, ensuring smooth patient flow and efficient use of resources while managing a dedicated team of healthcare professionals. Your role is crucial in maintaining high standards of patient care and clinic compliance with healthcare regulations.Key Responsibilities:You will:Manage day-to-day operations of...


  • Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time

    Job Profile SummaryThe Site Solutions Analyst is responsible for initial site communication, site required document collection and validation and upload within the proprietary software system pass through payments and ensuring site satisfaction. This position is responsible for the data interpretation and implementation of Clinical Trial contracts with...


  • Metro Manila, Philippines B. Braun Full time

    Job DescriptionFacilitate customer product application training in support of conversion or retention of key customers.Develop clinical and product application training modules that will help increase the competence of internal and external sales teams.Decide scientific/medical subject matter appropriateness of materials used to support internal/external...

  • Clinical Admin

    2 days ago


    Metro Manila, Philippines Outsourced Full time

    Responsibilities:Patient Records Management:  Maintain accurate and up-to-date patient records in compliance with healthcare regulations. Organize and file patient information, ensuring confidentiality and security. Appointment Scheduling: Coordinate and schedule patient appointments, consultations, and follow-up visits. Communicate effectively with...


  • Metro Manila, Philippines OAMPI Inc. Full time

    IT Support CoordinatorEarn up to Php 33,000 for this position19/F Robinsons Summit Center, Ayala Avenue, Makati, PH QUALIFICATIONSA degree or equivalent work experience in ITMinimum 2 years of experience in an IT industryIn-depth knowledge and experience with standard software applications, including MS Office, internally developed applications, and...


  • Metro Manila, Philippines Tenet Global Business Center, Inc. Full time

    SUMMARYThe Clinical Denials Clinician of AR Management is responsible for recovering revenue through a.) intelligent and ethical investigation of disputed/denied clinical claims, b.) verifying eligibility for clinical review, and c.) preparation and documentation of appeals based on industry-accepted criteria. He / She is also relied on when it comes to...


  • Metro Manila, Philippines Makati Medical Center Full time

    Job SummaryThe Jr. Clinical Pharmacist is responsible for ensuring and coordinating the safe and effective delivery of pharmacy care in general patient care areas. He / She promotes rational drug use, monitors individual patient drug therapy, assists in giving emergency care, provides drug information and functions periodically in other...


  • Metro Manila, Philippines Thermo Fisher Scientific Full time

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionWe are currently seeking a Site Activation Coordinator to join our Project Delivery team in various location across the region. We are welcoming applications from candidates in the Philippines.The STM Site Activation Coordinator will provide administrative support to our Start-Up...


  • Metro Manila, Philippines SALES RAIN BPO, INC. Full time

    Join our dedicated team at HBiz where we strive to provide outstanding care and service excellence. We are currently seeking a highly skilled Clinical Appeals Nurse to play a crucial role in managing medical denials by providing clinical expertise in the appeals process. This position is ideal for those who excel in analytical thinking and have a strong...

  • Clinical Specialist

    3 days ago


    Metro Manila, Philippines TRANSMEDIC PHILIPPINES, INC. Full time

    Job Requirements:Candidate must possess at least Bachelor’s/ College Degree preferably in Nursing, Medical Technology, Biology, Chemistry, Physical Therapy, Radiologic Technology or equivalentPreferably with experience in medical devices/products/equipment industry and with exposure in Orthopedics / Cardiology /...