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Job Description Position Overview The role keeps our demo infrastructure running so Solutions Engineers can focus on selling, not troubleshooting. You own the setup, upkeep, and quality checks across 75+ demo environments that support live client presentations and enterprise sales opportunities across all Momentive solutions. Your work happens behind the...

Momentive Software powers over 20,000 organizations with cloud-based software and services for fundraising, learning, events, and more. The role keeps our demo infrastructure running so Sales opportunities can focus on selling, not troubleshooting, across 75+ demo environments. You will configure and maintain NimbleAMS demos, personalize environments for...

Job Description This role works in a non-scripted support environment, specialists are expected and required to troubleshoot independently and think through problems, rather than follow a fixed call flow or script. What you will make a significant impact: Build and maintain respectful and collaborative relationships with clients through responsiveness,...

Momentive Software is seeking a customer support specialist in the Philippines to troubleshoot and resolve client issues in a non-scripted environment. You will build client relationships, train users on a configurable SaaS platform, and report on case status while collaborating with product teams to improve the software. The role requires HTML/CSS and...

Momentive Software in Cebu City is seeking a detail-oriented professional to manage calendars and guide production deadlines for career events. You will set up workflows for email campaigns and ad production, import registered users for campaigns, and create Salesforce campaigns and email templates to drive outreach. You will also deliver campaign reports to...

Job Description Duties and Responsibilities: Manage multiple calendars with event dates and guide production deadlines. Set-up and manage workflows for to-dos and deadlines for the career event team regarding email campaign process and ad production collection. Importing registered users to our internal CM utilizing PeopleImport tool for campaigns. Create...

Job DescriptionThe Technical Customer Support provides basic user support to improve the experience of customers and/or end-users of their assigned product. The Technical Customer Support role works in a non-scripted support environment, specialists are expected and required to troubleshoot independently and think through problems, rather than follow a fixed...

Momentive Software is seeking a customer service professional to respond to inquiries via a product ticket system and guide customers through troubleshooting steps. You will collaborate with colleagues to resolve issues and share feedback with management through regular meetings.The role emphasizes empathy, timely responses, and driving customer satisfaction...

Momentive Software is seeking a Technical Customer Support specialist in Cebu to enhance user experiences for a leading member-management SaaS platform. You will troubleshoot issues, train clients on configuration options, and provide status reports on open cases.The role requires strong communication, basic HTML/CSS/JS understanding, and familiarity with...

Job Description DUTIES & RESPONSIBILITIES:Provide timely responses to customer service inquiries via product ticket system Work with customers to identify and replicate errors and defects through a variety of communications means to ensure resolution Collaborate with team members to provide resolutions to customer inquiries Provide customer feedback to...