soprano design

Soprano Design is seeking a Database Administrator to power next-gen CPaaS platforms. You’ll manage IBM Db2 and PostgreSQL in AWS/Azure cloud environments, ensuring high availability, DR planning, and cost optimization for real-time communications at scale.This hybrid role requires 3 days in the Manila office, participation in on-call rotations, and...

Soprano Design Pty Ltd is seeking a Graduate Support Agent to join our global Customer Support Centre. You will provide first‑line technical and product support to customers across our SaaS platform, log and track tickets, and triage issues with guidance from senior engineers.Training and mentoring will enable you to progress into more advanced technical...

Are you a recent IT, Information Systems, or Engineering graduate looking to launch your career in technical support?At Soprano, we believe great Service Desk professionals start with curiosity, problem-solving skills, and a passion for helping customers. As Graduate Support Agent, you'll join our global Customer Support Centre and work alongside experienced...

Join us as a Database Administrator Powering Next-Gen Communication PlatformsWe’re looking for a skilled Database Administrator (DBA) with deep expertise in IBM Db2 and/or PostgreSQL to play a key role in supporting the backbone of our CPaaS solution.In this role, you’ll work across AWS and/or Azure cloud-native environment, ensuring the reliability and...

We are looking for experienced B2B Technical Support Specialists to join our global Customer Support Centre (CSC) in Manila, supporting enterprise, corporate, and government customers resolving mission-critical tickets. This role is ideal for technically minded support professionals who thrive in fast-paced, API‑driven, integration‑heavy...

**Are you a recent IT, Information Systems, or Engineering graduate looking to launch your career in technical support?** At Soprano, we believe great Service Desk professionals start with curiosity, problem-solving skills, and a passion for helping customers. As Graduate Support Agent, you'll join our global Customer Support Centre and work alongside...