shield foundry

SHIELD Foundry is seeking a Technical Support Specialist to monitor, assess, and troubleshoot customer equipment issues, focusing on EV chargers, and to communicate effectively with customers and technicians using Five9 SoftPhone. The role emphasizes proactive uptime monitoring, collaboration across teams, and meeting MTTA/MTTR targets in a hybrid work setup...

As a Technical Support Specialist, you are responsible for the monitoring, assessing, and troubleshooting customer equipment issues in accordance with established standards. You're a great fit for our technical support team if you possess excellent English communication skills, exceptional attention to detail with a knack for multi-tasking, resilience in...

Job description: You will receive training and guidance while assisting with the following responsibilities: Updating and maintaining the company’s books of accounts. Encoding and recording financial transactions using accounting software such as QuickBooks. Organizing, recording, and reviewing supporting documents, including official receipts, invoices,...

As a Technical Support Specialist, you are responsible for the monitoring, assessing, and troubleshooting customer equipment issues in accordance with established standards. You’re a great fit for our technical support team if you possess excellent English communication skills, exceptional attention to detail with a knack for multi-tasking, resilience in...

**Job description:** You will receive training and guidance while assisting with the following responsibilities: - Updating and maintaining the company’s books of accounts. - Encoding and recording financial transactions using accounting software such as QuickBooks. - Organizing, recording, and reviewing supporting documents, including official receipts,...