seamoney

OverviewMonee is hiring for the L3 Customer Support - SeaMoney Credit role in Manila, National Capital Region, Philippines.ResponsibilitiesAddress and resolve escalated customer complaints, issues, and disputes effectively and efficiently.Investigate complaints and collaborate with different teams to facilitate their resolution.Handle special tasks to...

● Implement platform campaigns - Manage timelines, deliveries and stakeholder expectations throughout the entire process from strategy to delivery ● Research marketing campaign data analysis and operational data, analyze customer acquisition, conversion, and product strategies, and continuously improve key operational metrics ● Partner with...