minacs

Minacs in the Philippines is seeking a Maintenance Supervisor to oversee day-to-day facilities management, ensuring reliable operation of buildings, equipment, and utilities. Lead a team, coordinate with external contractors, and enforce safety and regulatory compliance. The role focuses on preventive and corrective maintenance planning, energy efficiency...

Minacs in the Philippines is seeking a Maintenance Supervisor to oversee day-to-day facilities management, ensuring reliable operation of buildings, equipment, and utilities. Lead a team, coordinate with external contractors, and enforce safety and regulatory compliance.The role focuses on preventive and corrective maintenance planning, energy efficiency...

Minacs is seeking a capable Team Leader to supervise a group of call center associates, monitor attendance, and ensure adherence to policies. You will coach direct reports weekly and drive performance to meet KPIs and contractual targets. In this role you will identify performance issues, implement corrective actions, raise the bar on service quality, lead...

Minacs is seeking a capable Team Leader to supervise a group of call center associates, monitor attendance, and ensure adherence to policies. You will coach direct reports weekly and drive performance to meet KPIs and contractual targets.In this role you will identify performance issues, implement corrective actions, raise the bar on service quality, lead...

Minacs is seeking a Quality Assurance Specialist to monitor and audit a sample of inbound/outbound calls, chats and emails. You will track productivity metrics and report results to Quality Leadership, Delivery Teams, clients and Account Management to improve service quality.You will join calibration sessions to ensure scoring consistency, participate in...

Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a...

Essential Functions/Core ResponsibilitiesResponsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirementsEffectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a...

Supervise the maintenance, repair, and upkeep of facilities, equipment, utilities and stakeholders to ensure smooth day-to-day operation.Plan, schedule and monitor preventive and corrective maintenance activities to eliminate/minimize downtime and extend asset life. Knowledge in creating and implementing 52 week calendarImplement renovation projects,...

Essential Functions/Core ResponsibilitiesResponsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirementsEffectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a...

Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and emailMeet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team,...

Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a...

Supervise the maintenance, repair, and upkeep of facilities, equipment, utilities and stakeholders to ensure smooth day-to-day operation. Plan, schedule and monitor preventive and corrective maintenance activities to eliminate/minimize downtime and extend asset life. Knowledge in creating and implementing 52 week calendar Implement renovation projects,...