microbase incorporated

1. Ensure that activities within the Incident and Service Request processes are being performed at a high level of quality and that it meets its associated Service Level Agreements. 2. Involved in the service request work order coordination relationship with relevant IT personnel and service providers. 3. Triage and identify ambiguous request for immediate...

**Ticket Management:** Log, categorize, and prioritize incoming service tickets, ensuring they are accurately and completely documented. **Communication:** Communicate with users to gather information about their issues, provide updates on ticket status, and ensure user satisfaction. **Escalation and Assignment:** Escalate complex issues to appropriate...

**Microbase Inc. Internship offers valuable hands-on experience in administrative work, providing an opportunity to learn and grow in a dynamic work environment.** **With daily allowance** **DUTIES:** - Supports the Admin Department by performing various organizational and clerical tasks. - Makes meeting arrangements, prepares reports and maintains filing...