eperformax

ePERFORMAX Contact Centers Corporation in the Philippines seeks an HR professional to manage exit processes, interviews, and documentation for resigned and terminated staff. The role emphasizes accuracy, analytics, and strong communication to support workforce analytics and compliance.The ideal candidate will handle 201 files, create reports in MS Office,...

ePERFORMAX Contact Centers Corporation in Pasay, Philippines, is seeking a technical recruiting specialist to identify, engage, and hire software engineers, data scientists, and IT professionals onsite. You will manage end-to-end recruitment and build strong talent pipelines.The role requires a Bachelor’s degree in HR or related field and 2 years of...

ePERFORMAX Contact Centers Corporation in Capiz, Philippines is seeking a skilled Recruiter to drive technical hiring. You will manage end-to-end recruitment for software engineers, data scientists, IT professionals, and related roles onsite. The role requires experience across sourcing channels, strong interviewing and negotiation skills, and the ability to...

ePERFORMAX Contact Centers Corporation in Pasay, Metro Manila, is seeking a Nursing role focused on occupational health within a corporate setting. You will manage wellness programs, patient care, and HMO benefits for employees, blending clinical skills with administrative responsibilities.Fresh graduates are welcome. The role offers a stable, office-based...

ePERFORMAX Contact Centers Corporation seeks a seasoned Talent Acquisition Specialist to lead technical recruiting initiatives. You will build pipelines, screen engineers, data scientists, and IT professionals, and partner with hiring managers to align workforce needs with business goals.You'll manage sourcing strategies across channels, promote the employer...

ePERFORMAX Contact Centers Corporation is seeking a Supervisory role in Metro Manila to lead coach development, ensure COACH model adherence, and support performance through regular check-ins and reporting. The candidate will guide a team of coaches, manage escalations, and help optimize cluster performance.The role requires minimum 4-year degree, 2–3...

ePERFORMAX Contact Centers Corporation in the Philippines is hiring a Team Manager to lead and coach contact center agents. You will drive agent performance through individual coaching, monitor interactions, and ensure alignment with service targets.The role requires 1–2 years in BPO team leadership, a relevant degree, strong communication, and MS Office...

ePERFORMAX Contact Centers Corporation seeks a senior leader to expand our Network Operations/Support Center. You will ensure fast, high-quality support across all products, focused on customer experience and process improvements.The role requires hands-on MSP support background and leadership in a fast-paced, 24x7 environment. Ideal candidates bring 7+...

Responsibilities: Process clearances of all resigning and terminated trainee and employees in accordance with the end of employment process Facilitate exit Interviews for separated employees and trainees Record implemented disciplinary actions for use in analyzing trends Provide separated employees with requested and required post separation...

ePERFORMAX Contact Centers Corporation in Pasay, Metro Manila, seeks a dedicated Training Facilitator to deliver Global Communications classes, conduct workshops, and assess trainees using the approved curriculum.You will identify candidate profiles, provide weekly feedback on communication and behavior gaps, and support GCT certifications to ensure...

ePERFORMAX Contact Centers Corporation in Metro Manila seeks a detail-oriented Bonus Reporting Specialist to support the finance team. You will create and validate bonus reports, ensuring accuracy and timely distribution to program leaders.The role requires strong verbal and written communication, experience in reporting, and the ability to work flexible...

On-site - Pasay No Exp Required Diploma Full-time Job Description Whether you are new to the BPO industry or an experienced contact center pro, EPERFORMAX is the place for you to have a rewarding career as a CUSTOMER SUPPORT CONSULTANT. We provide all the communications and customer experience training you need to have the confidence to provide the very best...

ePERFORMAX Contact Centers Corporation is seeking an early-career Data Engineer to join our hybrid team in the Philippines. You will work with business specialists to gather requirements, develop and automate standardized Power BI reports, and craft complex SQL queries to ensure accurate data insights.The role emphasizes Azure cloud skills (Data Factory,...

A leading BPO company in the Philippines is seeking a Customer Support Consultant for an on-site position in Pasay. This role is ideal for individuals with or without experience, as comprehensive training is provided. Successful candidates will develop strong communication skills and enjoy benefits such as health insurance and a smartphone plan. Earning...

Responsibilities:Develop and execute effective sourcing strategies to identify, attract, and engage top technical talent across various channels.Managethecompleterecruitmentcycle, from requisition and candidate sourcing to offer negotiation and onboarding endorsementScreen, interview and evaluatecandidates on their technicalabilities, relevant experienceand...

Responsibilities:Facilitate the development of coach performance by conducting individual coaching sessions on a bi-weekly basis or more frequently, as needed.Ensure that coaches follow the COACH model by observing coaching sessions, evaluating teammate scorecards, and providing feedback using TIERFacilitate daily/weekly performance check-ups to support team...

Responsibilities:Facilitate the development of agent performance by conducting individual coaching sessionsEvaluate interactions (phone, chat, and/or e-mail) every week for all team members to identify and prioritize agent strengths and developmental opportunitiesCommunicate and teach product updates, behavior gaps, call drivers or system issuesActively...

Who This Role Is Best For This position is ideal for nurses who are looking for a stable, long-term, office-based role rather than a high-pressure hospital environment. We welcome candidates who value work-life balance, predictable schedules, and professional development in a corporate setting. We are particularly open to: Fresh graduates seeking their...

Responsibilities: Effectively and efficiently facilitate Global Communications classes using the approved curriculum Conduct workshops and/or verbal assessments (on-site or off-site) to identify potential trainees and correctly identify their profiles Effectively moderate communications assessment Effectively and efficiently facilitate Global Communications...

Responsibilities:Develop and execute effective sourcing strategies to identify, attract, and engage top technical talent across various channels.Managethecompleterecruitmentcycle, from requisition and candidate sourcing to offer negotiation and onboarding endorsementScreen, interview and evaluatecandidates on their technicalabilities, relevant experienceand...