diavox network

A customer service company in Metro Manila seeks to hire a Customer Service Representative for a full-time permanent position. Responsibilities include engaging with customers, ensuring their satisfaction, and providing follow-up on previous purchases. Candidates should have effective communication skills and be amenable to working graveyard shifts....

Responsibilities Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer...

CORE REQUIREMENTS 1+ years of customer service or phone-based experience (preferred). Newbies are welcome to apply Knowledgeable or familiar with Preview Dialer outbound calling system (preferred). Willingness to work night shifts or rotating schedules Communication Skills Spoken English Proficiency Delivers clear, articulate, concise, and easily...