cygnific

Cygnific Manila is seeking an ICT Support Officer to ensure continuous IT and telecom infrastructure operations. You will deliver first and second line ICT support by troubleshooting incidents, support projects, and work closely with the ICT support team to maintain SLAs.Responsibilities include documenting changes, guiding Junior ICT staff, reviewing daily...

Cygnific Manila is seeking a Data Analyst to transform business and operational data into actionable insights, supporting informed decisions and continuous improvement. You will work with stakeholders to analyze trends, identify risks, and provide clear recommendations.Responsibilities include developing reports and dashboards, monitoring KPIs across site...

Cygnific Manila is seeking a WFM Specialist to contribute to operational excellence by securing and executing WFM processes. You will oversee short-term capacity planning and drive operational steering to meet goals while ensuring compliance with labor regulations.You will support internal clients, provide information to improve efficiency, and work on-site...

Cygnific Manila is seeking a WFM Specialist to contribute to operational excellence by securing and executing WFM processes. You will oversee short-term capacity planning and drive operational steering to meet goals while ensuring compliance with labor regulations. You will support internal clients, provide information to improve efficiency, and work on-site...

Cygnific Manila is seeking a Data Analyst to transform business and operational data into actionable insights, supporting informed decisions and continuous improvement. You will work with stakeholders to analyze trends, identify risks, and provide clear recommendations. Responsibilities include developing reports and dashboards, monitoring KPIs across site...

The Data Analyst is responsible for transforming business, operational, customer, and workforce data into meaningful insights that support informed decision‑making and continuous improvement. The role works closely with key stakeholders to understand business needs, analyze trends and performance, identify opportunities and risks, and provide clear and...

JOB OVERVIEW:Together with the ICT support team, the ICT Support Officer is responsible for the continuity of the IT and Telecom infrastructure. The ICT Support Officer is giving first and second line ICT support by troubleshooting incidents on the IT and Telecom infrastructure (both hardware and software). Also the ICT Support Officer participates in ICT...

The Data Analyst is responsible for transforming business, operational, customer, and workforce data into meaningful insights that support informed decision‑making and continuous improvement. The role works closely with key stakeholders to understand business needs, analyze trends and performance, identify opportunities and risks, and provide clear and...

**PURPOSE OF THE FUNCTION** The WFM Specialist contributes to Cygnific Operational Excellence, Customer & Employees satisfaction by securing and executing the WFM processes. The WFM Specialist is responsible for the short-term capacity planning and operational steering; by optimizing the available resources, to meet company goals, while ensuring that...

The Data Analyst is responsible for transforming business, operational, customer, and workforce data into meaningful insights that support informed decision-making and continuous improvement. The role works closely with key stakeholders to understand business needs, analyze trends and performance, identify opportunities and risks, and provide clear and...

The **Data** **Privacy Officer** acts as a legal advisor with expertise in the **General Data Protection Regulation (GDPR)**. This role encompasses providing guidance on legal matters broadly, with a particular emphasis on the processing of personal data across the organization. Because of the legal nature of the GDPR and its focus on personal data in...

The IAM Governance Manager is responsible for defining, governing, and continuously improving Cygnific's Identity and Access Management (IAM) governance framework across all business entities, locations, client environments, and future operations. The role ensures that access to systems, applications, resources, and licenses is governed through formally...

**Job Summary:**  We are looking for a **HR Employee Relation Specialist (Supervisor)** that supports the HR Manager and the department by overseeing his/her assigned facets such as but not limited to employee engagement, employee relations, benefits administration, and Human Resources Information System (HRIS) maintenance. He/she plays a key role in...