antasis

Antasis Inc. in the Philippines seeks a bilingual hospitality professional with strong English and Spanish skills to join our reservations team.You will handle high volumes of calls, emails, and chats to assist guests with bookings and changes. Ideal candidates have 1–3 years in hospitality, hotel reservations, or guest services, and knowledge of hotel...

Job Description • Handle inbound and outbound customer calls in Mandarin and English • Respond to customer enquiries in a professional manner • Resolve customer issues and complaints promptly • Update customer information and service records in the system • Follow up on pending cases and maintain service quality • Work closely with the team...