Mandarin Details Connoisseurs
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Location:
Cebu City Schedule: Monday to Friday (Midshift Schedule
- 9AM to 6PM)
Salary:
Php50,000
- Php60,000 Work Set-up: Work On-site (During the PROBATIONARY period)
BENEFITS:
- Upon regularization, remote work for 10 days per month
- Can provide a Laptop or a Computer
- HMO
- Sick leave & Vacation Leave
- Government-Mandated Benefits
- Can provide a working visa REQUIREMENTS OF THE JOB:
- Open to Filipinos and Filipino-Chinese who can speak, read, and write in Mandarin and English.
- Open to foreign nationals, can process a working visa.
- Bachelor’s/College Degree, Finance/Accountancy/Banking or Equivalent;
- Knowledge of the Accounting system (SAP, Etc.)
- Basic level and some experience in Office Tools (Knowledge, experience, and application of MS Office tools, other project tools, Visio). RESPONSIBILITIES OF THE JOB APPLICATION:
- Reviews and submits regular monitoring reports for all processed requests, including both approved and rejected cases.
- Performs periodic clean-up and maintenance of customer and vendor accounts for assigned markets, and oversees team members handling similar tasks for other non-complex markets.
- Serves as the Point of Contact (POC) for operational concerns and inquiries related to non-complex markets.
- Ensures accuracy and compliance of all processed requests in accordance with company policies and internal controls.
- Coordinates with cross-functional teams (e.g., Finance, Sales, and Operations) to resolve account-related issues in a timely manner.
- Provides guidance and support to team members to maintain service quality and meet agreed service level agreements (SLAs).
- Prepares and analyzes operational reports to identify trends, discrepancies, and areas for process improvement. RECRUITMENT PROCESS:
- Paper Screening
- Initial Interview
- Panel Next/Final Interview with a Mandarin speaker/proficient colleague, team lead/s, and the Hiring Manager
- Job offer
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