Order to Cash
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Key Responsibilities
Manage the end-to-end Customer-to-Cash process, including order management, invoicing, cash application, collections, and dispute resolution Work closely with global and regional stakeholders to address disputes and enhance process efficiency Establish, track, and report on SLAs, KPIs, and operational performance metrics Lead initiatives for process optimization, standardization, and automation Ensure adherence to internal controls, accounting policies, and regulatory requirements Support system upgrades, process transitions, and onboarding of new entities
Qualifications:
Bachelors degree in Accounting, Finance, or a related field 8–10 years of experience in accounting or finance, with comprehensive end-to-end accounting exposure Demonstrated expertise in collections, dispute resolution, and managing global stakeholders Minimum of 5 years experience leading and managing teams Strong knowledge of accounting principles, internal controls, and finance processes Excellent leadership, communication, and stakeholder management skills Proven ability to drive process improvements and implement automation initiatives
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