Call Center Representative
6 hours ago
Cebu City, Central Visayas, Philippines
Caldwell Com - Cebu
Full-time
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
Job Description
We are looking for Call Center Representatives who will deliver excellent customer support and ensure a positive client experience. The role involves handling inquiries, resolving concerns, and maintaining high service standards in a professional environment.
Qualifications:
- College graduates are welcome to apply
- Good English communication and writing skills
- Basic computer and typing skills
- Familiarity with email, chat platforms, and MS Office/Google Workspace
- Ability to multitask and work under pressure
- Willing to work onsite in Cebu City
Key Responsibilities
- Manage customer interactions through various communication channels
- Address customer concerns and provide appropriate solutions
- Maintain accurate records of customer interactions
- Ensure customer satisfaction by delivering quality service
- Adhere to company policies and performance standards