Customer Service Representative

At Neksjob, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We’re looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise...

- Respond to customer inquiries via phone, email, chat, or in person. - Resolve customer complaints efficiently and professionally. - Process orders, forms, applications, and requests. - Follow communication procedures, guidelines, and policies. - Identify and assess customers' needs to achieve satisfaction. - Provide product and service information to...

Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We’re looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency. Main Responsibilities Manage inbound...

ResponsibilitiesRespond to customer inquiries promptly and professionally via phone, email, or chatResolve customer issues efficiently while ensuring a positive customer experienceMaintain up-to-date knowledge of our products/servicesEscalate complex issues to the appropriate department or supervisorFollow up with customers to ensure resolution and...

Hybrid - Cebu No Exp Required High/Senior High School Full-timeJob DescriptionEmployee Recognition and RewardsCommission, Holiday GiftsGovernment Mandated BenefitsInsurance Health & WellnessHealth InsuranceRead MoreJob Hiring: Customer Service RepresentativeLocations: Makati CityVirtual Hiring Process | Phone Interview OnlySalary Offer: Up to PHP 30,000 per...

QualificationsCandidate must have a Bachelor's degree on Marketing or any related courseExcellent communication skills and can deal effectively and diplomatically with a variety of peopleMust be customer service orientedExperience in Automotive Sales is an advantageHaving the ability to manage and complete multiple tasks at once.Having proficient computer...

Onsite at Cebu Business Park, Cebu City · Full-time · Night shift (US business hours), Monday to FridayWe are looking for a full-time Customer Service Representative with excellent communication and customer service skills to join our team.The ideal candidate is confident handling inbound calls, responding to emails, assisting customers with their...

Position Summary Addressing customer complaints, providing appropriate solutions, and following up to address any issues they run into. Duties and Responsibilities Receives calls, emails, and other forms of communications from customers. Accurately records all interactions, purchases, remarks, and complaints from customers. Ensures customer satisfaction and...

DetailsHandle and customer service inquiries and problems via telephone, email or written correspondence.Answer inquiries, process bookings or requirements, quotes and resolve issues based on phone calls/email from customers, etc.Triage resulting rework to appropriate staff.Documents and track contacts with customers, dealers, internal department, operations...