Cybersecurity Manager

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

The Opportunity

We are looking for Information Technology (IT) Security Manager who will be directly reporting to Asia Regional Office Security Officer under the Regional Business Unit Security Office of Asia Cybersecurity & Information Security Office (CISO) function at Manulife Financial Corporation (MFC). The IT Security Manager will serve as Information Security Officer of BUSO Center of Excellence (BUSO CoE) team.

The BUSO CoE sits within the Asia Cybersecurity & Information Security Office function. Its main mission is to support the market Business Unit Security Officer (BUSO) on specialized tasks. The BUSO CoE team works hand in hand with the regional team and the BUSOs in supporting the execution of the technology controls program. Including BAU, process improvement and project related work. In particular, this includes analyzing high risk service request tickets, reviewing alerts, supporting and conducting information security risk assessments and executing, automating and operationalizing core security processes.

The function sits within Manulife’s line 1b of defense – where we align with leadership to set the risk culture, support IT in identifying and mitigating risks at scale, and provide a common view and narrative of key risks to enable business discussions.

The BUSO CoE helps line 1b business units to ensure uninterrupted BAU on a day-to-day basis by effectively managing their information and operational risks. To achieve this, we need to ensure success in maintaining internal controls and liaison with Manulife’s line 2b of defense that owns Manulife control policies and standards.

What motivates you?

• You obsess about customers, listen, engage, and act for their benefit

• You think big, with curiosity to discover ways to useyouragile mindset and enable business outcomes

• You thrive in teams,and enjoygettingthingsdone together

• You take ownership and build solutions, focusing on what matters

• You do what is right, work with integrity and speakup

• You share your humanity,helping usbuild a diverse and inclusive work environment for everyone

We are looking for someone with:

• University/College graduate with 3 – 5 years of progressive experience related to Information Security Management and 3+ years as an Information Security Officer.

• Solid background in Information Security Management, Information Security Risk Assessment (both in project and BAU), Security Incident Handling, Access Review, Data Loss Prevention Management and other security processes like incident/crisis management, access management, vulnerability and patch management, as well as operational processes for business continuity and disaster recovery.

• Profound knowledge and understanding of Manulife’s Information Risk Management Framework (Risk Identification and Assessment, Risk Treatment, Risk Monitoring, Sustain and Independent Review), CIA Triad (Confidentiality, Integrity and Availability), Zero-Trust Tolerance.

• Expert in the following technologies: BlueCat Address Manager, JIRA, ServiceNow, Devo, PowerBI, Process Unity, Confluence, Archer.

• Knowledge of latest technology development and financial services / insurance business.

• Self-driven, able to meet objectives with a minimal amount of managerial oversight/supervision.

• Can distill complex issues into simple reports, solutions, and designs.

• A team player who can interact with other control functions on project delivery

• Advocate constant learning from both success and failure, and encourages openness to change and continuous improvement

• Excellent organizational and problem-solving abilities that enable you to manage through creative abrasion

• Proficient in verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes

On the job you will:

• Conduct operational tasks that could be centralized (or outsourced) from market BUSOs;

• Work with relevant stakeholders and market BUSO to develop standardized approach on processing tasks which aims to operationalize and streamline processes such that CoE team could handle those effectively and consistently;

• Set up general governance for each task (e.g., reporting structure, onboarding/ offboarding toolkit) and engage market BUSO for follow-up / escalation when required

• Perform knowledge transfer /sharin