Insurance Accountant

Work Setup: Hybrid or Work-From-Home

Role Overview

The Insurance Accountant will be responsible for delivering efficient, high‑quality accounting support to internal and external customers. This role ensures day-to-day compliance with the systems and controls established by the organization and to always ensure compliance with Monetary Authority of Singapore (MAS) rules on client monies account.

Key Responsibilities

Functional & Technical Expertise

• Manage collection of outstanding debts and ensure liabilities are settled within agreed credit terms.

• Chase overdue IBA balances and cash queries, escalating potential bad debt and insurer cancellation risks where appropriate.

• Allocate and reconcile client receipts promptly and accurately.

• Set up and monitor payments to clients, insurers and other stakeholders, ensuring banking procedures and verification controls are followed.

• Reconcile and settle underwriter accounts.

• Resolve account queries by liaising with clients, insurers, the bank and internal departments.

• Prepare statements, management information and regular/ad hoc financial reports, including aged debt and turnover analysis.

• Maintain accurate and up-to-date accounting records and supporting documentation.

• Prepare year-end audit files, reconciliations, confirmations and schedules.

• Monitor client money payments and ensure outstanding items are followed up regularly.

• Provide cover for other IBA staff and support the Finance Director and Finance team with ad hoc duties and projects.

• Maintain required KPIs and ensure all work is completed accurately and within agreed deadlines.

Business & Stakeholder Management

• Communicate clearly and effectively, verbally and in writing, with the ability to translate complex financial matters into simple, practical insights.

• Build and maintain strong working relationships with internal and external stakeholders, including:

  1. Clients

  2. Underwriters

  3. Third‑party service providers

  4. Global IBA Teams

  5. Brokers

  6. BE and PPT Teams

• Collaborate effectively across teams and platforms to resolve issues and deliver outcomes.

• Demonstrate flexibility in applying skills and experience to additional or evolving responsibilities as required.

• Deep understanding of financial drivers and risks.

Continuous Improvement & Innovation

• Proactively identifies issues, risks, and inefficiencies, and implements effective solutions.

• Contributes to the enhancement of financial processes, controls, and reporting frameworks.

• Presents financial information, analysis, and recommendations to management in a clear, concise, and professional manner.

Skills & Experience

• 2-4 years of experience in Collections, Accounts Receivable, or similar debtor management roles.

• Strong attention to detail, numeracy, and accuracy.

• Persistence in chasing overdue balances.

• Self‑starter with the ability to work independently and proactively structure work.

• Motivated to create new processes, models, and reports; comfortable challenging existing thinking

• Strong written and verbal communication skills

• Excellent organizational skills with strong attention to detail

• Adaptable, with a positive response to change

• Strong analytical, investigative, and problem‑solving skills (individually and collaboratively)

• Ability to work under pressure and meet tight deadlines

• High level of integrity and appropriate assertiveness in complex or business‑critical situations

• Flexible working approach to meet business demands

What’s in It for You

• Flexibility that Fits: Hybrid options across Makati and Pampanga, on day shifts aligned with our Australian clients.

• Workspaces that Work: Modern offices built for focus, collaboration, and real productivity.

• Coffee and Good Company: Barista coffee on demand and a café bar to unwind after work.

• Meals on Us: Complimentary meals once a week on your on-site day.

• Covered from Day One: Health coverage with free dependent coverage, so you're looked after from the start.

• Compensation You Can See: Transparent salary packages with direct client involvement.

• Room to Grow: Ongoing training and