Director of Digital Platforms

• Lead large‑scale digital platform delivery with enterprise impact
• Own end‑to‑end technology execution across critical digital products

About Our Client

Our client is a leading consumer‑focused financial services organisation with a strong digital‑first strategy. The business is undergoing significant technology transformation to enhance platform scalability, customer experience, and delivery excellence across its digital ecosystem.

Job Description

• Partner closely with the Chief Digital Officer and senior leaders to shape and deliver the digital execution strategy, converting strategic priorities into clear portfolios, roadmaps, milestones, and capacity plans
• Own portfolio intake, prioritisation, and delivery governance for customer‑facing digital platforms and internal sales and collections systems, ensuring clarity of scope, value, dependencies, and delivery readiness
• Lead end‑to‑end platform delivery across the full lifecycle, from concept and requirements through build, testing, release, and post‑launch stabilisation driving quality, consistency, and speed to market
• Build, lead, and scale high‑performing Platforms & Delivery teams, including platform managers, product owners, and delivery functions, embedding strong accountability and effective ways of working
• Establish robust release management and production readiness practices, including planning, go/no‑go decisions, rollout and rollback strategies, incident preparedness, and change control to ensure platform stability
• Drive operational excellence across mobile and digital channels by improving performance, reducing defects, managing technical debt, strengthening integrations, and continuously optimising platform and delivery KPIs

The Successful Applicant

• Extensive background delivering and leading large‑scale digital and technology platforms across mobile, web, and integration‑driven ecosystems
• Demonstrated ownership of complex delivery journeys, covering demand intake, planning, build, validation, deployment, and ongoing platform support
• Strong command of release and production governance, including readiness assessments, deployment decision‑making, contingency planning, and incident response
• Proven ability to lead diverse, multi‑disciplinary teams spanning platform leadership, product, engineering, quality, and site reliability or operations
• Deep practical experience operating within Agile environments, driving backlog prioritisation, sprint execution, dependency alignment, and reliable delivery outcomes
• Solid grounding in contemporary engineering and platform practices such as continuous delivery pipelines, automation, monitoring, and reliability management frameworks
• Track record of delivering integrated solutions across internal platforms, third‑party partners, and vendors, with an emphasis on scalable, API‑led architectures
• Strong analytical mindset with experience defining and improving delivery and platform performance indicators, including speed of delivery, platform resilience, recovery effectiveness, and change quality

What's on Offer

• Senior leadership role with ownership of mission‑critical digital platforms
• High visibility and influence across technology and business leadership
• Opportunity to lead transformation and scale digital capabilities
• Collaborative, fast‑paced environment focused on innovation and execution