Career Support Assistant

3 hours ago

Taguig, Metro Manila, Philippines TigerUX Agile Innovation Full-time


Responsibilities:
• Proactively engage with candidates and employers through outreach, sourcing, and relationship management to support hiring needs.
• Identify, attract, and manage qualified candidates, ensuring a smooth application process and maintaining an active talent pipeline.
• Coordinate with employers, provide timely support, and respond to recruitment inquiries.
• Prepare, monitor, and follow up on placement invoices, ensuring accurate billing and payment tracking.
• Maintain accurate records of candidates, employers, job postings, and invoices while ensuring data integrity across systems.
• Support interview scheduling, candidate coordination, and other recruitment-related administrative tasks.
• Monitor assigned tasks and work queues, ensuring service level agreements (SLAs) are consistently met.
• Investigate, report, and escalate operational issues, discrepancies, and unresolved concerns to ensure efficient workflow and compliance.

Qualifications:
• At least 1 year of experience in a contact center, customer service, recruitment, administrative, or operations environment.
• Strong attention to detail and the ability to handle high-volume transactions.
• Good conversational and written English communication skills.
• Comfortable performing repetitive, high-volume outbound activities.
• Demonstrated ability to manage multiple tasks, priorities, and deadlines.
• Comfortable using multiple systems, tools, spreadsheets, and communicationplatforms.
• Strong organizational and follow-through skills.
• Willingness to work with US-based operations and schedules. Work Set-up
• Monday – Friday | Night Shift (DST Dependent) Work

Location:
• BGC, Taguig

Benefits:
• Transportation Allowance
• Rice Allowance
• Leave Conversion Benefit
• Performance Reviews
• Government Mandated Benefits
• HMO + 2 Dependents (Effective Day 1)
• 10% Night Differential