Telco Technical Assistant

8 hours ago

Manila, Metro Manila, Philippines Caldwell Communications Full-time
We’re hiring Customer Service Representatives to join our Telecommunications Account. Whether you’re a fresh graduate, a first-time job seeker, or someone looking for a stable career path, this is your chance to join a company that values growth, teamwork, and performance. What You’ll Do
• Assist customers with telecom products, billing, services, and technical concerns
• Deliver accurate information and offer effective solutions
• Provide professional, courteous, and efficient customer service
• Manage customer complaints and work toward quick resolution
• Maintain proper documentation of each interaction in the system Who Can Apply
• High School Graduate (Old Curriculum or SHS Graduate – New Curriculum)
• College undergraduates and fresh graduates are welcome
• Must be at least 18 years old
• Strong oral and written English communication skills
• Willing to work onsite and on a shifting schedule (including holidays and weekends)
• Must currently reside in Metro Manila

What We Offer
• Paid training with full salary
• Competitive monthly salary
• Performance-based incentives and bonuses
• 13th Month Pay
• HMO coverage upon regularization
• Government-mandated benefits (SSS, PAG-IBIG, PhilHealth)
• Career growth opportunities through training and promotions
• Supportive and inclusive workplace environment We’re hiring fast — don’t miss your chance to start a fulfilling career in customer service