Voice / Non Voice - Fixed Weekends Off - Retail Account
4 hours ago
Pasig City, Metro Manila, Philippines
Orbit Teleservices Manila
Full-time
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Customer Service Representative – Retail Account
Onsite | Up to ₱27,000/month | Full-time | Fresh Graduates Welcome
ROLE SUMMARY
Provide support to customers regarding retail products, orders, deliveries, returns, and account-related concerns while delivering a positive customer experience.
RESPONSIBILITIES
• Handle customer inquiries regarding products, orders, and services
• Assist with order tracking, returns, exchanges, and account concerns
• Provide accurate information and timely resolutions
• Maintain quality customer service in every interaction
• Document customer concerns and transactions accurately QUALIFICATIONS
• Must be at least 18 years old
• High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
• College undergraduates and fresh graduates are welcome to apply
• Applicants with or without BPO/call center experience are welcome
• Good communication skills
• Currently residing within Metro Manila
• Willing to work onsite and on a shifting schedule BENEFITS
• HMO Coverage
• Night Differential Pay
• Rice Allowance
• Paid Leaves
• Holiday and Overtime Pay
• Mental Wellness Program Starting Day 1
• Insurance Coverage Starting Day 1
• Free Medical Insurance upon Regularization
• Government-Mandated Benefits
• 13th Month Pay
• Career Growth Opportunities WORK SETUP
• Onsite Work Setup
• Full-time Position
• Shifting Schedule APPLY NOW Start your career in the BPO industry through our Retail Account. Fresh graduates, career shifters, and applicants with no experience are encouraged to apply.
• Handle customer inquiries regarding products, orders, and services
• Assist with order tracking, returns, exchanges, and account concerns
• Provide accurate information and timely resolutions
• Maintain quality customer service in every interaction
• Document customer concerns and transactions accurately QUALIFICATIONS
• Must be at least 18 years old
• High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
• College undergraduates and fresh graduates are welcome to apply
• Applicants with or without BPO/call center experience are welcome
• Good communication skills
• Currently residing within Metro Manila
• Willing to work onsite and on a shifting schedule BENEFITS
• HMO Coverage
• Night Differential Pay
• Rice Allowance
• Paid Leaves
• Holiday and Overtime Pay
• Mental Wellness Program Starting Day 1
• Insurance Coverage Starting Day 1
• Free Medical Insurance upon Regularization
• Government-Mandated Benefits
• 13th Month Pay
• Career Growth Opportunities WORK SETUP
• Onsite Work Setup
• Full-time Position
• Shifting Schedule APPLY NOW Start your career in the BPO industry through our Retail Account. Fresh graduates, career shifters, and applicants with no experience are encouraged to apply.