Risk & Compliance Operations Manager (Fraud, KYC & Promotion)

2 hours ago

Cebu City, Central Visayas, Philippines Golden Alpha Venture Corp Full-time
This is not a purely manual review role, nor is it a risk role focused only on restricting users. The position requires the ability to build and manage practical risk control operations that protect the platform while minimizing unnecessary friction for legitimate users during registration, KYC, deposit, and gameplay. The role focuses on detecting and handling multi-accounting, identity abuse, KYC abnormalities, promotion abuse, irregular betting behavior, suspicious transactions, account restriction disputes, campaign loopholes, and compliance risks. The ideal candidate has strong risk judgment, data analysis capability, team management experience, case closure discipline, and cross-functional coordination skills.

Key Responsibilities
1. Fraud Prevention & User Behavior Risk Management 2. KYC Operations & Identity Risk Control 3. Transaction Risk & Suspicious Activity Monitoring 4. Promotion Abuse, Campaign Risk & GGR Protection 5. Risk Rules, Data Analysis & Process Optimization 6. Compliance Records, Audit Support & Case Closure 7. Team Management & Cross-Functional Coordination

Qualifications:
* 5+ years of experience in risk management, fraud prevention, KYC, transaction monitoring, compliance operations, or related fields.
* At least 2 years of experience as a Supervisor, Team Lead, Manager, or in a people management role.
* Experience in digital platforms, fintech, payments, e-commerce, iGaming, online entertainment, or high-transaction environments.
* Familiarity with KYC review, user risk identification, transaction abnormalities, account restrictions, fraud cases, and risk control processes.
* Strong data analysis ability, with the capability to identify risk trends through reports, user behavior, transaction records, and case data. Job

Conditions:
> Employment : Full-time I Probationary to Regular > Work Setup : On-site at Cebu Business Park, Cebu City > Relocation Support : Relocating package available for employment coming from outside Cebu > Schedule : 6 days per week I Shifting Schedule