Customer Service Representative

5 hours ago

Pasig City, Metro Manila, Philippines RSD HRMC Full-time
Description Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Provide information about products and services to customers. Resolve customer complaints and issues effectively, ensuring customer satisfaction. Maintain accurate records of customer interactions and transactions. Assist in developing customer service policies and procedures. Requirements Educational

Qualifications:
High School Diploma or equivalent. Experience Level: at least 6 months BPO exp. Skills and Competencies: Excellent communication and interpersonal skills. Skills and Competencies: Strong problem-solving abilities. Qualities and Traits: Patience and a customer-oriented mindset. Responsibilities and Duties: Ability to work in a team environment.