CSR - Open for No Experience - Fixed Weekends Off

BENEFITS
• Competitive Salary Package
• HMO Coverage
• Night Differential Pay
• Rice Allowance
• Paid Leaves
• Holiday and Overtime Pay
• Mental Wellness Program Starting Day 1
• Insurance Coverage Starting Day 1
• Free Medical Insurance upon Regularization (including common-law partners)
• Government-Mandated Benefits
• 13th Month Pay
• Career Growth Opportunities ROLE SUMMARY As a Customer Service Representative, you will handle customer concerns, provide accurate information, and ensure excellent service across different communication channels depending on the assigned account. RESPONSIBILITIES
• Handle customer inquiries and concerns in a professional manner
• Provide accurate information, solutions, and assistance
• Support account-related tasks such as billing, orders, or troubleshooting (depending on account)
• Maintain high-quality customer service standards
• Document all interactions accurately in the system
• Meet performance and productivity targets QUALIFICATIONS
• Must be at least 18 years old
• High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
• College fresh graduates and undergraduates are welcome to apply
• Applicants with or without BPO experience are welcome
• Good communication skills
• Willing to work onsite and on shifting schedules
• Must be currently residing within Metro Manila (if required per account) WORK SETUP
• Onsite Work Setup
• Full-time Position
• Shifting Schedule APPLY NOW Start your career as a Customer Service Representative and gain valuable experience in the BPO industry. Fresh graduates and applicants with or without experience are highly encouraged to apply.