Front Desk Associate

2 weeks ago

Makati Metro Manila, 00, Philippines CYTS (Philippines) Tour Limited Inc. Full-time ₱192,000 - ₱216,000 Contract


Job Description
1. Greet the clients and visitors with positive attitude. 2. Assisting the clients in finding their respective counter. 3. Assist in administrative or clerical works such as copying, faxing, emailing, etc. 4. Responding to clients/ customers by understanding their inquiries and documents actions. 5. Verifying client’s/ customer information. 6. Reviewing customer’s accounts, transactions, and resolving their concerns/ issues 7. Collect the required documents to ensure that data entry is accurate. 8. Giving detailed explanation 9. Listening and handling customer’s complaints. 10. Monitoring of customer’s satisfaction. 11. Report and deliver the appropriate forms for the data processing center for processing and clarification. 12. Can provide information to callers 13. Handle online correspondences such as emails. 14. Answering questions and addressing complaints. 15. Perform any other tasks that may be assigned by the counter manager from time to time. FOR FRESH GRADUATES