Print Engineer

The opportunity Lead end-to-end global print operations under the OnePrint program, ensuring service stability, security, compliance and continuous optimization of enterprise print infrastructure. Drive operational excellence, vendor governance and user experience improvements across a complex, multi-region environment. Knowledge and Skills Requirements
•    Bring 8+ yrs of enterprise IT exp, with strong exposure to print infrastructure and operations
•    Lead global teams and matrix resources, ensuring alignment across regions and time zones
•    Demonstrate expertise in Active Directory (user/group/computer administration)
•    Apply PowerShell scripting (intermediate) for automation and reporting
•    Possess strong knowledge of enterprise network fundamentals Print & Infrastructure Expertise
•    Drive enterprise print arc and config, including drivers and fleet standardization
•    Govern secure print practices, authentication, pull printing and confidential print release
•    Optimize print consumption behaviour (duplex, colour control, usage reduction strategies)
•    Implement centralized print management frameworks for users, devices, and services
•    Manage scan workflows (Scan-to-Email, Scan-to-File, document routing and sharing)
•    Oversee print activity tracking and analytics to identify risks and optimization opportunities
•    Enforce device-level access control and authentication mechanisms Technical & Security Capabilities
•    Apply protocols knowledge: SMB, SNMPv3
•    Manage infrastructure certificates, SSL/TLS implementation
•    Support cloud-based print solutions and integrations
•    Ensure compliance with InfoSec standards and audit requirements
•    Lead incident, problem and change management for print services Platform & Tools Expertise (Preferred)
•    Kofax Equitrac, ShareScan, Printix, Ricoh Streamline NX v3
•    HP Web Jetadmin (WJA), Device Control Center (DCC)
•    LRS VPSX (R3 and above)
•    Microsoft Universal Print

Key Responsibilities
•    Lead end-to-end operations of OnePrint services across global regions
•    Own service availability, performance, and SLA adherence
•    Drive automation, standardization, and continuous improvement initiatives
•    Strengthen security posture of print infrastructure through authentication and access controls
•    Optimize cost efficiency by reducing paper, toner, and device footprint
•    Establish centralized governance model for print services and vendors
•    Manage vendor performance, contracts, and service delivery outcomes
•    Deliver operational dashboards, reporting, and insights to leadership (SteerCo/ELT)
•    Lead major incident response and root cause analysis
•    Ensure audit readiness and compliance alignment (InfoSec, data protection)
•    Drive user experience improvements through simplified and flexible print solutions
•    Collaborate with network, security, and cloud teams for integrated service delivery Leadership & Personal Skills
•    Engage credibly with senior stakeholders up to Partner/Executive level
•    Communicate complex technical concepts in a clear, business-aligned manner
•    Operate effectively in global, matrixed environments
•    Take high ownership of critical services and problem resolution
•    Drive data-led decision making and operational insights
•    Manage multiple programs and priorities simultaneously
•    Demonstrate strong analytical and troubleshooting capability
•    Maintain high integrity, confidentiality, and sound judgement
•    Focus on customer-centric service delivery with attention to detail

What we offer
you At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment and fuel your talents in a diverse and inclusive culture of globally connected teams. Are you ready to shape your future with confidence? Apply today.