Sales Associate

Sales & Marketing Associate

Job Description
OVERALL PURPOSE: The Sales & Marketing Associate is responsible for actively generating sales and supporting DIVO's brand presence through client engagement, product promotion, and marketing support. The role carries direct accountability for achieving individual sales targets, while also contributing to the achievement of the team's overall sales and revenue goals through collaboration, lead sharing, and coordinated selling efforts. ORGANIZATIONAL SCOPE: Job Title Sales & Marketing Associate – Firearms Sales Specialist Reports To Sales & Marketing Manager / Operations Director

KEY RESPONSIBILITIES
1. Sales Performance & Accountability 1. Achieve assigned individual monthly and annual sales targets in terms of units sold and revenue. 2. Actively contribute to the overall team sales target through collaboration, referrals, and shared leads. 3. Maintain an updated list of personal leads, prospects, and active accounts. 4. Conduct regular follow-ups with prospects to move deals toward closure. 5. Accurately record sales activities, conversions, and lost deals for tracking and improvement. 6. Support teammates when required to ensure team targets are met, especially during peak periods. 2. Client Engagement & Deal Support 1. Handle walk-in, online, and phone inquiries professionally and promptly. 2. Promote DIVO products to individual customers and dealers nationwide via calls and social media. 3. Assist in preparing quotations, reservations, layaway plans, and purchase documentation. 4. Provide basic after-sales support and coordinate customer concerns with relevant teams. 5. Coordinate with partner dealers for bodega transfers (BT) when required. 3. Marketing & Content Support 1. Assist in executing approved marketing campaigns that support both personal sales efforts and team sales objectives. 2. Post approved product photos, videos, and catalogs on DIVO's social media platforms in accordance with the content calendar. 3. Create basic content such as reels, clips, photos, and captions under management guidance. 4. Monitor online inquiries and escalate high-value leads to ensure timely follow-up. 5. Support gun shows, promotions, and events aimed at driving collective sales results. 4. Coordination & Teamwork 1. Work closely with the Operations Director and fellow Sales Staff to align selling efforts. 2. Share relevant leads, market feedback, and customer insights that may benefit the team. 3. Coordinate with Processing Staff and Administrative Assistant to ensure smooth transaction flow. 4. Maintain professionalism and cooperation to support a positive, results-driven team environment. 5. Reporting & Continuous Improvement 1. Submit regular updates on individual sales performance and pipeline status. 2. Provide feedback and suggestions to improve sales processes and customer experience. 3. Participate in performance reviews focused on individual results, team contribution, and collaboration. PERFORMANCE EVALUATION BASIS: Performance will be evaluated based on:
• Achievement of individual sales targets
• Contribution to team sales performance
• Quality of customer handling and follow-through
• Accuracy of sales records and reports
• Compliance with company policies and processes KNOWLEDGE OF SPECIFIC FUNCTIONAL WORK:
• Sales process and customer engagement
• Social media platforms and digital selling
• MS Office applications
• Canva or basic photo/video editing tools INDUSTRY / WORK EXPERIENCE REQUIRED:
• Bachelor's degree in Marketing, Business Administration, or related field (preferred)
• Minimum 3 years experience in retail sales, marketing, or customer-facing roles
• Experience in firearms, tactical gear, or regulated industries is an advantage A Bachelor's degree is required for this position. SPECIAL SKILLS / BEHAVIORS REQUIRED:
• Strong personal drive to meet sales targets
• Team-oriented mindset with accountability
• Confident communicator, online and in person
• Organized, goal-driven, and adaptable
• Willing to learn and continuously improve WHAT'S IN IT FOR YOU?
- Performance-based commissions and bonuses
- Leave credits upon 1 year of service (inclusive of probationary period)
- HMO or its equivalent upon 1 year of service
- Chance to work with a young, vibrant team in a supportive and collaborative environment