Student Services Officer
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Key Responsibilities
of the Role:
- Acting as the main point of contact for students and parents addressing and resolving inquiries both online and onsite.
- Coordinating with departments to ensure student concerns are acknowledged and resolved promptly.
- Managing reporting and documentation tasks, including preparing reports on attendance, registration, and student account balances.
- Maintaining accurate tracking systems.
- Delegating tasks to project-based staff to ensure operational efficiency. We are looking for someone who is:
- With a background in Education, Psychology, Social Work or related field
- LPT, RPm or other related license is preferred
- With experience in handling students
- Excellent with Excel and data management.
- Skilled in problem-solving, critical and analytical thinking
- Good leadership skills
- Can communicate effectively with stakeholders including students, faculty, parents, academic leaders, etc.
- Detail-oriented and capable of handling multiple tasks with precision.
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