Campaign & Platform Operations Specialist

About the role
Golden Alpha Venture Corp. is seeking a Platform Operations Executive to support campaign execution, platform configuration, feature checking, operational monitoring, and issue reporting. This role requires execution with awareness — the ability to execute accurately while understanding how each campaign, placement, notification, game, or platform function may affect user experience, registration, KYC, deposit behavior, and conversion performance. The Platform Growth Operations Manager owns the overall growth strategy, conversion direction, and priority decisions. This role is responsible for accurately implementing those strategies and actively checking, monitoring, verifying, and reporting issues during execution.

Key responsibilities

- Configure campaign rules, reward mechanics, task logic, eligibility conditions, campaign timing, display entries, and related pages based on approved campaign plans
- Execute backend configuration for first deposit incentives, deposit promotions, Free Spins, Cashback, Referral programs, task-based rewards, and reactivation campaigns
- Check campaign rules, timing, links, entries, rewards, copy, frontend display, and participation flow before and after launch
- Maintain campaign configuration records, screenshots, change logs, and launch checklists
- Configure, update, and check platform placements and user-facing content, including banners, pop-ups, homepage entries, campaign entries, game recommendation sections, in-app messages, system announcements, and maintenance notices
- Ensure all frontend content has the correct position, image, copy, link, timing, target audience, and redirect path
- Support game activation, deactivation, maintenance status updates, game category settings, sorting, tags, hot game sections, and recommendation placements
- Regularly check key platform functions, including registration, login, OTP, KYC, deposit, withdrawal, campaign participation, reward claiming, in-app messages, announcements, pop-ups, game entries, and customer support entry points
- Monitor campaign participation, platform placement performance, basic conversion data, user feedback, and platform abnormalities
- Prepare daily or weekly operational execution reports for the Platform Growth Operations Manager

Qualifications:

- 3–5 years of experience in platform operations, campaign operations, content operations, CRM operations, digital platform execution, backend configuration, or related operational roles
- Familiarity with CMS, back-office systems, campaign management tools, content management tools, or platform configuration processes
- Basic data awareness, with the ability to understand campaign participation, clicks, user journey, basic conversion, and operational reports
- Comfortable using Excel / Google Sheets, internal reports, and basic dashboards
- Strong attention to detail, with the ability to independently check configuration accuracy and frontend display results
- High standard of accuracy in backend configuration, checking, and verification
- Ability to understand how each backend configuration affects user experience and conversion outcomes
- Ability to proactively identify issues instead of only waiting for supervisors or SOP instructions
- Ability to clearly document issues with screenshots, impact descriptions, initial assessment, and suggested next steps
- Good cross-functional communication skills with Engineering, Product, Customer Support, Risk, Payment, and Marketing teams Job Condition: Full-time, Onsite

Location:
Cebu Business Park, Cebu Job Schedule: 6 days per week, 1 day off (Shifting Schedule)