Non-Voice Chat Support
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- Position: Chat Support Representative
- Account Type: Non-Voice
- Work Setup: Onsite
- Schedule: Shifting Schedule
- Employment Type: Full-Time
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Salary:
Competitive Package (discussed upon application)
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Education:
High School Graduate / Senior High School Graduate Responsibilities
- Respond to customer inquiries via live chat
- Handle multiple chat conversations at once
- Provide product, service, and account information
- Troubleshoot basic concerns and escalate complex tickets
- Maintain accurate records in the ticketing system
- Follow brand tone and communication guidelines
- Meet response time and CSAT targets Qualifications
- High School Graduate (old curriculum) or Senior High School Graduate
- No chat support or BPO experience needed — a plus if you have it
- Strong written English and grammar
- Good typing speed and accuracy
- Able to multitask across chats
- Willing to work onsite on a shifting schedule Why Join Metacom Careers
- No experience needed to start — full tool and process training provided
- Great fit for strong writers who prefer not to take calls
- Builds written communication and multitasking skills
- Growth path to Senior Support, QA, or Team Lead Apply Now — Start your Chat Support Representative career with Metacom Careers today. Pay: Php23,500.00
- Php27,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee Work
Location:
In person
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