Senior Information Technology Specialist
5 days ago
Manila National Capital Region, 00, Philippines
Whitehall Consulting
Full-time
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About the Role
Drive the planning, administration, integration, and lifecycle management of business-critical technology systems. Initially focusing on the Genetec Security Center platform, you will provide critical technical expertise to optimize system performance, lead upgrades, and ensure robust infrastructure resilience across operations.
Key Responsibilities
- Perform health assessments, preventive maintenance, and capacity planning for enterprise servers, databases, and connected field devices.
- Provide incident investigation, root cause analysis, and technical troubleshooting across enterprise operational systems.
- Plan and execute system upgrades, migrations, configuration reviews, and physical security platform enhancements.
- Deliver technical documentation including system architecture diagrams, SOPs, administrator guides, and integration specifications.
- Collaborate with cross-functional teams and external vendors to align technology systems with cybersecurity, governance, and compliance standards. Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline.
- Minimum 5 years of experience in enterprise ICT system planning, administration, integration, and lifecycle management.
- Minimum 5 years of hands-on experience with Genetec Security Center platform administration and support.
- Strong technical background in Microsoft Windows Server, SQL Server, Active Directory, enterprise networking, and cybersecurity principles.
- Relevant professional certifications (e.g., Genetec Technical Certification, Microsoft Certified Professional, Security+, or ITIL) are highly desirable.