ADMIN AND SUPPORT OFFICER
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• Risk & Compliance: Ensure adherence to bank policies, monitor regulatory standards, guide the Virtual Store on audit and control requirements, and escalate operational risks.
• Audits & Controls: Conduct internal reviews to evaluate process compliance, track remediation activities, and maintain audit-ready documentation.
• Policy & Process Improvement: Implement internal guidelines and recommend workflow enhancements to boost efficiency and consistency.
• Business Continuity & Roles: Act as the Virtual Store’s Business Risk, Customer Assistance, Business Continuity (BCM), and Compliance/AML Coordinator.
• Financial Administration: Monitor budgets, track operational expenses, process payments, and prepare financial reports.
• Stakeholder & Vendor Coordination: Manage vendor requirements, procurement, inventory, and cross-functional communication. Qualifications
•
Experience:
Minimum of 2 years in branch banking operations.
• Technical Knowledge: Proficiency in branch banking processes, products/services, audit principles, internal controls, and budgeting.
• Soft Skills & Core Values: High integrity, strong analytical skills, and sound decision-making capabilities.
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